Commonwealth Fund Report
Boost Focus on Cross-Cultural Issues in Residency Training
By Leslie Champlin
6/6/2007
Unprepared Residents
When asked about specific characteristics likely to arise in cross-cultural situations,
- 25 percent of respondents said they felt "very" or "somewhat" unprepared to care for patients with health beliefs at odds with those of Western medicine;
- 28 percent said they felt unprepared to care for patients who did not trust the U.S. health system;
- 25 percent said they felt unprepared to care for new immigrants;
- 26 percent said they felt unprepared to care for patients who used alternative or complementary medicine; and
- 22 percent said they felt unprepared to care for patients with limited English proficiency.
Negative Consequences
Residents surveyed for the Commonwealth Fund report agreed. "Residents felt that poor handling of patients' cross-cultural issues often had negative consequences for clinical care, including longer office visits, patient noncompliance, delays obtaining informed consent, ordering of unnecessary tests and lower overall quality of care," the authors wrote.
Population Shift
"About one in three U.S. residents is a minority," said Census Bureau Director Louis Kincannon in a May 17 news release about the growth of U.S. minority populations. Hispanics constitute the largest group, with 44.3 million, followed by 40.2 million African-Americans, 14.9 million Asians, 4.5 million American Indians and Alaska natives, and 1 million native Hawaiians or Pacific Islanders.
At the same time, the number of U.S. residents identifying themselves as members of a religious minority has grown. Today, between 6 million and 7 million U.S. residents are Muslim, some 7 million are Jewish, and 100,000 are Buddhist.
"As the United States population grows increasingly diverse, the delivery of quality health care to all patients, regardless of age, ethnicity and language proficiency, is becoming more of a challenge," said the Commonwealth Fund report's authors.
To meet the challenge, the authors recommend that
- all graduate medical education integrate cross-cultural curricula;
- cross-cultural curricula build on what is learned in medical school, focus on practice tools and skills, and be based on a set of standard principles that are useful across disciplines;
- training programs institute faculty development in cross-cultural issues and communication; and
- formal evaluation of medical residents' general and cross-cultural communication skills be mandatory.
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