• Courses and Meetings FAQs


    What is the AAFP's Virtual Event Code of Conduct?

    To ensure the best possible experience for all event participants, the American Academy of Family Physicians (AAFP) has established the following Code of Conduct, which participants must follow.

    Access to and participation in this event is subject to the AAFP’s Terms of Use, its Anti-Harassment Policy, and its Antitrust Policy.

    We welcome your comments and encourage thoughtful discussion and differing viewpoints on topics presented at the event. Feel free to challenge the ideas of those with whom you disagree (including the AAFP), but please be respectful.

    Only information which can be expected to be of interest to event attendees by virtue of its relevance to either (1) clinical and socioeconomic issues in medicine or (2) AAFP-related activities should be posted.

    Messages selling products, recruiting, or promoting commercial or other ventures are not permitted except from AAFP-approved event exhibitors or sponsors.

    Any communications regarding salaries or pricing (including negotiations with payers) are prohibited, as are political campaigning or endorsements and communications perceived as spam (especially from anonymous posters).

    In fairness to event attendees, if you have an economic interest in any product or service, you should mention your relevant interest or affiliation when posting about or otherwise discussing that product or service (or the product or service of a competitor). All event participants deserve to know this information so that they can make their own determination whether another participant’s background or affiliation colors that person’s remarks. Event attendee profile information will be shared with attendees and exhibitors.

    In regard to this event, the AAFP reserves the right (but assumes no obligation) to remove comments that are false, inaccurate, misleading, defamatory, tortious, abusive, threatening, harassing, profane, obscene, offensive, pornographic, hateful, infringing, anti-competitive, or illegal or that in any way fail to comply with this Code of Conduct.  You must obey all applicable laws.

    You may not record, copy or re-transmit any sessions, presentations, videos or any other content made available via the event platform without AAFP agreement or consent.

    Violation of this Code of Conduct by any participant at the event, including attendees, speakers, sponsors, exhibitors, contractors, volunteer leaders, vendors, and staff is not condoned. Please report any misconduct you observe or experience in a timely manner to aafp@aafp.org. In the event of a violation, the AAFP reserves the right to discontinue an individual’s access to the event (including without warning or refund), to prohibit an individual from attendance at future AAFP events, and/or to take such other actions as it deems appropriate under the circumstances.

    Is there a dress code?

    Please feel free to wear comfortable, casual attire to the meeting. The AAFP wants this meeting to be an enjoyable experience for attendees. You may wish to bring a sweater or light jacket with you, as meeting rooms may be very cool.

    What is the cancellation and refund policy?

    The AAFP must receive notice of cancellation no later than 21 days prior to the first day of the course. Requests for full cancellations will be refunded less a $50 administrative fee. Cancellations or no-shows after this date are not eligible for a refund.

    Please allow up to four weeks for delivery of refund. Fees will be refunded the same way they were paid to the AAFP. This policy covers registration and ticketed events.

    The AAFP is not responsible for monies registrants may have spent on penalty or non-refundable airline tickets or hotel deposits in the event this course is canceled or sold out. Before purchasing your airline ticket make sure that you have received your registration and hotel confirmation. If a program is canceled by the AAFP, every effort will be made to notify registrants at least 30 days prior to the first day of the course, and registration fees will be refunded.

    You can notify the AAFP of cancellation by:
    Phone: (800) 274-2237
    Email: aafp@aafp.org
    Fax: (913) 906-6075
    Mail: AAFP, Attn: Member Resource Center, 11400 Tomahawk Creek Parkway, Leawood, KS 66211

    What the AAFP's Anti-harassment policy?

    View AAFP’s Anti-harassment Policy

    What if I still have questions?

    If you need additional assistance, please call the AAFP Member Resource Center at (800) 274-2237, Monday - Friday, 8:00 a.m. - 5:30 p.m. (Central).