FP Essentials™/FP Audio™ App
Frequently Asked Questions (FAQ)
The following information is provided to offer an immediate response to questions or issues you may experience while using the app. For further assistance, please contact us.
Get the App
The FPE/FPA app is available inside the free AAFP app.
Follow these steps to begin:
STEP 1: Install the free AAFP app appropriate for your device.
STEP 2: Open the AAFP app on your device. Select the FPE/FPA icon. Log in using your seven-digit AAFP ID (or subscriber number) and your password.
One free edition of FP Essentials and one free edition of FP Audio have been made available to all app users. You must be an FP Essentials/FP Audio purchaser to access additional content. Visit the FP Essentials or FP Audio pages on our website to subscribe/purchase.
I can see the editions I've purchased on my app library page, but I am unable to open the content. How can I access the material?
An internet connection is required to open FP Essentials and FP Audio content in the app. Please verify that your mobile device is connected to the internet. If your device is connected to the internet and you continue to experience difficulties accessing the material, please call the AAFP Member Resource Center at (800) 274-2237, or email us at firstname.lastname@example.org.
I recently purchased a subscription or a single edition. When will I be able to view this content in the app?
Single editions are accessible through the app immediately after purchase.
Access to content for new FP Essential subscribers begins with the publication of the next edition, published on or near the 15th of each month. If you made a purchase prior to the 15th of the month, but still cannot access content via the app after the 15th, please call the AAFP Member Resource Center at (800) 274-2237 or email us at email@example.com.
When viewing an open edition, access the quiz by selecting the "QUIZ" text link on the right side of the bottom menu bar. Internet access is required to complete and submit the quiz.
Each edition will stay in the app until CME credit has expired.
Place two fingers on the bottom menu bar along the bottom of the mobile device screen to display and select from all pages in the edition.
To annotate content, access the annotation tool bar by selecting the pencil-paper icon on the right side of the bottom menu bar. A variety of annotation tools are available, including highlight, arrows, add text, and mark up.
Annotations are saved to the mobile device on which the annotations were made. If content is opened via the app on another device, annotations will not appear. If you have difficulty viewing annotations you made on the original device, please call the AAFP Member Resource Center at (800) 274-2237, or email us at firstname.lastname@example.org.
To print or email content, select the box with arrow-up icon on the right of the bottom menu bar. In order to email an edition, an email account must be affiliated with your mobile device in the device settings.