I can see the editions I've purchased on my app library page, but I am unable to open the content. How can I access the material?
I recently purchased a subscription or a single edition. When will I be able to view this content in the app?
How do I access the CME quiz from the app?
How long is an edition available in the app?
Can I purchase additional FP Essentials editions or subscribe from the app?
How can I select a specific page in an edition without scrolling through the entire document?
How do I annotate content in the app?
Why can’t I see the annotations I made to an FP Essentials edition?
How do I print or email content from the app?
An internet connection is required to open FP Essentials content in the app. Please verify that your mobile device is connected to the internet. If your device is connected to the internet and you continue to experience difficulties accessing the material, please call the AAFP Member Resource Center at (800) 274-2237, or email us at email@example.com.
Single editions are accessible through the app immediately after purchase.
Access to content for new FP Essential subscribers begins with the publication of the next edition, published on or near the 15th of each month. If you made a purchase prior to the 15th of the month, but still cannot access content via the app after the 15th, please call the AAFP Member Resource Center at (800) 274-2237 or email us at firstname.lastname@example.org.
Online access to all purchased content is also available via the FP Essentials web pages.
In-app purchase is not available at this time. Please visit the FP Essentials web page to make a purchase.
Annotations are saved to the mobile device on which the annotations were made. If content is opened via the app on another device, annotations will not appear. If you have difficulty viewing annotations you made on the original device, please call the AAFP Member Resource Center at (800) 274-2237, or email us at email@example.com.