ACLF Session Descriptions

Wednesday, April 25  

Turn three days of dynamic leadership development into four with the preconference sessions on communications, membership, and continuing medical education (CME). Three forums are designed to provide chapters the opportunity to share best practices and challenges, and engage with AAFP experts. These sessions are included in your conference registration fee.

Chapter Forums on Communications, Membership, and Continuing Medical Education

1–4 p.m.       

AAFP Staff

  • 1–2 p.m.          Communications Forum
  • 2–3 p.m.          Membership Forum               
  • 3–4 p.m.          Continuing Medical Education Forum

Family Medicine Advancing Health Equity

1:30–4:30 p.m.

Join this powerful preconference on the important role of family medicine in advancing health equity. Facilitated discussions and participative workshops will get attendees ready to stand against injustices that cause health disparities and become change agents leading the way to health equity.


Viviana Martinez-Bianchi, MD, FAAFP, Duke Department of Community and Family Medicine

Jennifer Edgoose, MD, MPH, University of Wisconsin School of Medicine and Public Health

Kim Yu, MD, FAAFP, Ambulatory and Urgent Care, CEP America

Danielle Jones, MPH, AAFP Center for Diversity and Health Equity

Christina Kelly, MD, FAAFP, Mercer University School of Medicine

Bonzo Reddick, MD, MPH, FAAFP, Mercer University School of Medicine

Jewell Carr, MD, Carolinas Medical Center

Karen Smith, MD, FAAFP, Family Medicine Practice of Karen L. Smith, MD

Brian Frank, MD, Oregon Health & Science University

Building an ABFM Data Tool for State Chapters: What Do Your Members Need?

4:15–5:30 p.m.          

The ABFM collects significant demographic and practice data on diplomates that will be available in aggregate form on a per chapter basis. Participants will receive an overview of the data collected, the reports being provided, and learn how to use the information to further chapter efforts. Data for each chapter will be available at the meeting.       

Bob Phillips, MD, MSPH, FAAFP, ABFM

Shelly Rodrigues, CAE, California AFP

Karla Pratt, Washington AFP

Tom Banning, Texas AFP

Gordana Krkic, CAE, Illinois AFP

Kate Mahler, CAE, Ohio AFP

ACLF/NCCL Meet and Greet

6–7 p.m.

Get a jumpstart on your conference experience during this casual networking event. Light refreshments will be provided.

Thursday, April 26


6–6:45 a.m.

Networking Breakfast

7:15–8:30 a.m.


9–10 a.m.     

Board-Staff Partnership—Roles and Responsibilities (Essentials I)    

This interactive session will inform board and staff leaders of best practices in governance; stimulate critical conversations about respective roles and the relationship among the board, other leaders, and staff; and demonstrate the importance of the strategic plan to organization performance.     

Steve Smith, CAE, MS, Association Management Center

Qualities of High-Performing Boards (Advanced I)         

Research on high-performing boards will be shared to encourage effective governance practices, and set the stage for how a strategic framework becomes incorporated into staff, committee, and board work. Learn how to focus board time and attention on strategic issues. We will provide tools to facilitate these discussions.           

Mark Engle, FASAE, CAE, DM, Association Management Center

Chapter Staff Lounge        

9–11:15 a.m.  

Not attending a governance component? The chapter staff lounge is available to meet informally with chapter colleagues to address obstacles, best practices, and questions.     

Limited to chapter staff

Exhibits Open (Ballroom Foyer)                

10 a.m.–4:30 p.m.    


10:15–11:15 a.m. 

Effective Governance Practices for Chapter Leaders (Essentials II)

The session will focus on the critical content areas of board meeting preparation, board meeting management, and post-meeting activities, including writing meeting minutes. We’ll share the practices that have proven effective in promoting good governance, with the goal of enhancing organizational performance throughout the association industry.

Steve Smith, MS, CAE, Association Management Center

The Right Board Leaders Translate to High Performance (Advanced II)

In order to respond to market and environmental influences, while advancing their missions, boards must become more agile, flexible, and entrepreneurial. In this session, explore the competencies needed to direct cultivation and recruitment, and to ensure the selection of future board leaders will advance growth of the organization.

Mark Engle, FASAE, CAE, DM, Association Management Center

President/President-Elect Lunch   

11:30–1 p.m.

An opportunity for chapter leaders to discuss chapter activities, share challenges, and explore solutions.

Limited to the chapters’ president and president-elect

Chapter Staff Lunch

This luncheon is a chance for chapter staff to share information, and discuss chapter issues with the AAFP Chapter Relations team.        

Limited to chapter staff

General Luncheon   

12–1 p.m.     

Colleagues from ACLF and NCCL gather for lunch

Open to ACLF chapter leaders and NCCL attendees

Insights About Natural Behavior for Effective Partnering

1–2:15 p.m.  

As an association leader, your effectiveness hinges on partnerships between executives, boards, and members. Assess and apply insights from the DNA Behavior Self-Assessment tool for the benefit of your chapter. The assessment tool will be administered in the session. The workshop combines assessment results with neuroscience to create insight and understanding that grows the performance of your leadership.

Shelley Row, PE, MBA, Shelley Row Associates LLC

Resolution Writing

1–3 p.m. 

Members from all five constituencies come together to write resolutions based on conversations in the discussion group sessions earlier in the morning. Reference materials are available online. The AAFP’s leadership and staff members are available, as well as colleagues from ACLF, to assist in resolution preparation.

A committee of content experts will review each resolution. Resolutions are subject to minor grammatical and substantive changes, as deemed appropriate.         

Advocacy in Action—State and Federal Legislative Priorities

2:30–3:45 p.m.         

Advocates do not have to be leaders, but good leaders should be strong advocates. Learn how the changing landscape affects you and your members through an examination of the priority issues and advocacy campaigns the AAFP tackles in Washington.           

Bob Hall, JD, MPA, AAFP

Shelby King, MPA, AAFP

CME Credit 101        

2:30–3:45 p.m.  

Are you new to the CME world and wondering how to offer CME credit for your chapter's programs, and the rules to follow to ensure compliance? Perhaps you need a refresher on the various types of CME credit and requirements for family physicians. Learn the ins and outs from AAFP experts and put your uncertainties to rest.    

Leslie Christy, AAFP

Jolene Sammons, AAFP

Chapter Staff with the AAFP EVP  

3:45–5 p.m.  

Discuss current issues during an informal session with AAFP Executive Vice President/CEO Douglas Henley, MD, FAAFP   

Limited to chapter staff


4:30–5:45 p.m.

Health Policy Strategy: Case Studies on How to Successfully Pass Legislation By Building Coalitions and Neutralizing the Opposition

Our medical degrees place us in a unique position to affect change in our communities through health policy. But we can’t do it alone. This presentation reviews four case studies in physician-led health policy successes, and focuses on the coalitions that were built that led to their successes. In the interactive format, you will work with a small team to work through a case study, and determine who your likely allies are (and how to activate them), who the opposition may be (and how to neutralize them), and how to legislatively achieve your goals. Together, we will review your ideas and look at what really happened that led to the health policy success.

Ravi Grivois-Shah, MD, MPH, FAAFP, Banner/University of Arizona College of Medicine

Crisis Media Training for Chapter Leaders and Staff

Engaging with reporters is enough of a challenge when the questions are friendly. This seminar takes the process a step further with challenging issues, geared to help participants learn to navigate controversial topics. Learn to contend with hostile reporters and patients during a public relations crisis. Volunteer to “face the reporter” (a former CNN correspondent) on camera, and review the results with feedback from the facilitator and input from the group. Leave the session with an enhanced understanding of media messaging, and the importance of representation during an interview.

Mark Bernheimer, MediaWorks Resource Group

How to Remedy “Advocacy Apathy”

Motivating advocates can be extremely challenging. Through the media, internet, and even Hollywood, citizens are bombarded with message that their voices don’t make a difference in our democracy. Moreover, grassroots networks are just worn out—either because previous efforts have been unsuccessful or the legislative process grinds too slowly. This presentation will provide tools and strategies for working with grassroots advocates. It will offer information from Congressional Management Foundation research to help organizations convince their supporters that their voices do make a difference, and provide motivational tools to turn citizen-slouches into citizen-SUPER-advocates!

Seth Turner, Congressional Management Foundation

Leadership Listen and Learn         

AAFP members who followed different family medicine career paths discuss what opportunities are available for you to lead, and how to take your leadership to the next level.

Christina Kelly, MD, FAAFP, Moderator, Mercer University School of Medicine

Tamaan Osbourne-Roberts, MD, FAAFP

Ann Tseng, MD

Venis Wilder, MD

Welcome Reception

5:45–8 p.m. 

Join your colleagues for networking and entertainment in the ballroom. This casual reception includes a live band, heavy hors d'oeuvres, and a cash bar. Enjoy yourself and get energized for the amazing programming to follow in the days ahead.   

Friday, April 27


6–6:45 a.m.

Chapter Peers Networking Breakfast

7–8 a.m.

Share a meal and network with chapter members.

Town Hall Meeting

7:30–8 a.m.

The AAFP’s senior leadership address current issues of critical importance.

MACRA Quality Payment Programs Update        

8–8:45 a.m.

In 2018, the Medicare Access and CHIP Reauthorization Act (MACRA) Quality Payment Program (QPP) enters its second performance period. Hear directly from the Centers for Medicare & Medicaid Services (CMS) on the major changes to the QPP program and how physicians should be preparing their practice for participation in the QPP.

Michael Munger, MD, FAAFP, AAFP President

Patricia Meier, MD, Centers for Medicare and Medicaid Services

Exhibits Open       

8:30 a.m.–3:15 p.m.      


9–10 a.m.

Cybersecurity Strategies for AAFP Chapter Staff and Leaders

This session focuses on cybersecurity strategies to implement that ensures the security and privacy of your members’ personally identifiable information (PII), credit card information, and financial information. Learn the techniques used by hackers and perpetrators, such as social engineering, phishing email attacks, and what you can do to educate and train staff and leaders about how to protect themselves and your members’ sensitive data. Top 10 risks, threats, and vulnerabilities will be presented along with recommended cybersecurity solutions. This informative session is a must for security and privacy awareness.   

David Kim, IT Professional Group

Medium. Strategy. Content: Master the Messaging Trifecta for Better Communications

Building a robust and effective member communications strategy is no small feat—especially when you’ve got limited resources and a bazillion time-intensive priorities. Learn how to evaluate channels and social platforms, what are the most effective when it comes to achieving your specific objectives, and how to strategive effectively to a create a workable plan. Review active case studies from groups facing the same obstacles as you. We’re sharing what worked—and what didn’t—to arm you with both the strategy and tactics to hit the ground running. Join us for this fast-faced session with many examples to strengthen your communication skills.

Merritt Engel, Merrigan & Co.

Monica Tiffany, Merrigan & Co.

Treasure Hunting: Trends and Tips for Successful Exhibit, Sponsorship or Advertising Sales

Every association wants and needs to diversify their revenue streams, and a great place to focus is exhibits, sponsorships, and advertising. This session will dive into the challenges and opportunities in the current marketplace, tips on how to increase your revenue, and learn the steps one association took to grow their ad dollars.

Scott Oser, Scott Oser Associates

Insightful Decision Making in an Over-Thinking World

Family physicians who are association leaders face complex decisions. Not everyone will agree and tensions may escalate. The result can be over thinking or people who agree just to keep the peace. Learn practical tips to leverage neuroscience and combine analytics with a gut feeling for optimal decision making. The session combines research with results from 77 leadership interviews to show how to use all parts of your brain for optimal decision making.

Shelley Row, PE, MBA, Shelley Row Associates, LLC  


10:15–11:15 a.m.

Getting It All Done: Time Management for Chapter Leaders

Trying to get everything done can be impossible in today’s fast-paced world. We spend so much of our lives at work, why not make it positive and worthwhile? The first key to having a perfect workday is knowing what one looks like for you. Join us and learn 100+ strategies, tactics, and tips to creating the perfect workday.

Mike Collins, The Perfect Workday Company

Leading Member Engagement from the Outside In

This session offers a new way of thinking about engagement, one that encourages you to view the world from your members’ perspective and flip your focus to helping them achieve their most important goals and solve their most pressing problems. This member-centric approach will allow your association to move from being a "nice to have" to becoming a vital partner in your members' success, leading to increased recruitment and improved retention in the process. 

Elizabeth Weaver Engel, M.A., CAE, Spark Consulting, LLC

Create a Website that Works … and Wows!

Your website is the front door to your organization. Is yours welcoming visitors and encouraging them to stick around? At this information-packed session, you’ll learn practical ideas for taking your website to the next level. Learn how to:

  • Capture attention and deliver the information your members (and potential members) need.
  • Organize your website content most effectively.
  • Keep your website content fresh and engaging.
  • Monitor metrics that matter on your website.
  • Employ simple SEO strategies that will make a big difference.

You'll also learn about low/no-cost tools that will save you time. Hear how other organizations solved common challenges and walk away armed with fun new ideas to put right to work!

Merritt Engel, Merrigan & Co.

Monica Tiffany, Merrigan & Co.

Lunch, Awards, and Plenary

11:30 a.m.–1:15 p.m.

Keynote: Derreck Kayongo, Harnessing Your Power to Create Change

As founder of the Global Soap Project, Kayongo has built a multi-million dollar venture which takes recycled soap and distributes it through global health programs to people who lack access to it around the world. He breaks down the key factors that have led to his personal success; and shares his account of life as a Ugandan refugee and the turning point which led him to a brilliant transformation as a social entrepreneur. He calls upon audiences to start taking responsibility, consistently seek opportunities to improve, and most importantly, to maintain faith in yourself and your team to create an environment where everyone is empowered to thrive.


1:30–2:45 p.m.

How Temperaments Affect Leadership Style

Your psychological type and temperament directly affects your leadership skills in communication, problem-solving, conflict management, and change management. Presenter and psychologist Richard Grant has trained executives and family medicine chief residents for many years in applying individual temperament to leadership. Join us for a fun and easy self-assessment to customize and expand your leadership skills.

Richard Grant, Jr., PhD

Successful Collaborations—How Chapters, Foundations, and Members Raised $40K in Four Days

The value of collaborations and connections shined through when members, chapters, and chapter foundations came together for Puerto Rico hurricane disaster relief. Learn how a call to action led to $20k raised in 48 hours and $40k in less than four days. Hear how chapters worked with their leadership to get the word out, set up a donation match process, and created an online donation process to increase giving. What worked, what didn’t, and how might this successful partnership work for future initiatives?      

Jen Brull, MD, FAAFP, Kansas AFP             

Carolyn Gaughan, CAE, Kansas AFP

Missy Lewis, MS, CAE, CMP, Indiana AFP    

Risheet Patel, MD, Indiana AFP

Online Communities to Enhance the Chapter Experience

Are members only participating in your face-to-face chapter meetings? Learn how you can get members engaged on an ongoing basis by creating and leveraging online communities. You’ll discover ways to attract new members, drive better attendance, and learn techniques to continue the conversation in a virtual space to support chapter meetings.

Ben Martin, CAE, Online Community Results, LC

Health Equity Resources for Chapters and the EveryONE Project

Learn about new chapter and member resources to advance health equity from the AAFP Center for Diversity and Health Equity (CDHE). Hear about activities of the CDHE and the EveryONE Project, as well as the need and impact of addressing health equity and social determinants of health at the local and state level.

Danielle Jones, MPH, Manager, AAFP CDHE

Julie K. Wood, MD, MPH, FAAFP, SVP, Health of the Public and Interprofessional Activities          


3:15–4:30 p.m.

Primary Care Spending       

In July 2017, the Milbank Memorial Fund published a study entitled, “Standardizing the Measurement of Commercial Health Plan Primary Care Spending.” This session will focus on the key findings from that report, and how chapters can use the information to drive reforms in their states.

Rachel Block, Milbank Memorial Fund          

R. Shawn Martin, AAFP

Examining Ourselves to Understand Others: Moving Toward Health Equity

Learn how bias and privilege can contribute to health inequities. While change needs to be made at an institutional level, cultural transformation needs to first be explored personally. Organizers will facilitate an activity that will actively engage participants in the private experience and public lens of intersectionality. We hope this helps frame ongoing discourse and engagement in moving toward health equity.

Jennifer Edgoose, MD, MPH, FMAHealth Health Equity Team

Viviana Martinez-Bianchi, MD, FAAFP, FMAHealth Health Equity Team

I Didn’t Sign On For This! Leading in Times of Change

Today’s increasing pace of change can create a personal and work life that mirrors the experience of standing on the baseline of a tennis court while your opponent fires tennis balls from a tennis cannon at you. Change can seem constant—before you can assimilate to one change, another comes along. Accepting and addressing change isn’t complicated, but it can be difficult. This session will make it easier and less stressful.

Mike Collins, The Perfect Workday Company

Health Policy: Forming Coalitions to Affect Change in Your Community

Our medical degrees place us in a unique position to affect change in our communities through health policy. But we can’t do it alone. This presentation reviews four case studies in physician-led health policy successes, and focuses on the coalitions that were built that led to their successes. In the interactive format, you will work with a small team to work through a case study, and determine who your likely allies are (and how to activate them), who the opposition may be (and how to neutralize them), and how to legislatively achieve your goals. Together, we will review your ideas and look at what really happened that led to the health policy success.

Ravi Grivois-Shah, MD, MPH, FAAFP, Banner/University of Arizona College of Medicine

Using Technology to Be More Productive

Overwhelmed by the number of apps that can help you stay organized, streamline your workload, or even manage your travel? Need a primer on how to use your phone for more than checking email and catching up on Facebook? With all this technology at your fingertips, learn how to maximize the tools available to make you a more informed and efficient leader. Be prepared to take notes because these apps will improve your life in a huge way!

Liz King Caruso, techsytalk, Inc.

FMPC Chapter Representatives Meeting  

4:45–5:45 p.m.    

The AAFP Foundation's Family Medicine Philanthropic Consortium (FMPC) hosts its semi-annual meeting at the AAFP Leadership Conference. The FMPC provides grants to chapter-level programs, facilitates sharing of best practices, and seeks to connect chapters with larger scale initiatives designed to meet mutual philanthropic goals. All chapters are encouraged to send a representative.            

Saturday, April 28


6–6:45 a.m.

Chapter President/President-Elect Breakfast    

7–8:00 a.m.  

Network with the AAFP and chapter leaders, and discuss current issues.  

Michael Munger, MD, FAAFP, AAFP President    

John Cullen, MD, FAAFP, AAFP President-Elect  

Limited to Chapter’s President and President-Elect

Medicaid Demonstration Waivers

8:15–9:15 a.m.

Section 1115 Medicaid demonstration waivers provide states an avenue to test new approaches in Medicaid that differ from federal program rules. These waivers have become one of the most discussed issues in health policy as CMS and states are achieving significant Medicaid program changes through this process. Learn about the current landscape and how your state can engage on their development. 

Robert Hall, JD, MPA, AAFP                       

Kelly Whitener, JD, MPH, Georgetown University McCourt School of Public Policy’s Center for Children and Families

Administrative Simplification  

9:30–10:30 a.m.    

Learn about the impact administrative and regulatory burden is having on patient care and the professional and personal lives of family physicians. An update on the AAFP’s advocacy activities and collaborations aimed at reducing the administrative burden placed on family medicine practices will also be discussed.            

Clif Knight, MD, FAAFP, AAFP              

R. Shawn Martin, AAFP

Robert Hall, JD, MPA, AAFP