FMX Exhibitor FAQ

What is included with my booth package?

For each 10' x 10' booth you reserve, you will receive:

  • Pipe and drape
  • 7" x 44" booth ID sign
  • Four (4) exhibit badges
  • Pre-show physician attendee mailing file
  • Post-show physician attendee mailing file
  • Perimeter exposition hall security
  • Listings in the printed Xchange Map*, mobile app and FMX website 
    *If booth is secured prior to August 26.
  • Please note, Carpet, Chairs or a Table are not included with your booth. You can either place an order for these items through Freeman or feel free to bring your own furnishings.

Can I share a booth with another company?

We do not allow shared booths.

What if I need to cancel?

All cancellation requests must be in writing. Please submit your cancellation request in writing to the Senior Sales Manager, Strategic Program and Events, Jill Vetter.

If sent:

  • Before June 1, 2024 – You forfeit 50% of total cost for exhibit space assigned.
  • On or after June 1, 2024 – You forfeit 100% of total cost for exhibit space assigned.

How do I input my company information for attendee promotion?

Once your booth has been assigned, your Exhibitor Agreement contact will receive an email with the Exhibitor Login and password with instructions for submitting your booth information to be included in the live floor plan and FMX mobile app. This includes the online booth description. The FMX Xchange Map will include an alphabetical list with booth number listing for those who meet the August 26, 2024, print deadline.

Booth descriptions should be factual for promotion purposes. Copy will be reviewed and edited at the discretion of the AAFP for all promotion.

Can I offer education or distribute CME in my booth?

Companies with island booths (20' x 20' or larger) may provide formal in-booth education within their assigned exhibit space. Because of space constraints, companies with less than 20' x 20' size space may not hold formal presentations.

In-booth education is not eligible for CME credit. Companies providing in-booth education must display a sign that reads: This educational session does not qualify for CME credit.

Companies choosing to provide in-booth education must inform Aaron Verhei in writing, no later than August 30, 2024.

An exhibitor may not distribute CME materials unless the exhibitor is the CME provider in accordance with 4.5 ACCME standards and then only from their assigned booth space.

Can I offer clinical testing in my booth?

Yes, but you must request permission from Aaron Verhei in writing before August 30, 2024, and follow all state and local health regulations regarding hazardous waste disposal. View the AAFP FMX Exhibitor Agreement Terms and Conditions for more details on hazardous waste disposal.

Can I have a celebrity in my booth?

Yes, but you must request permission in writing from Aaron Verhei before August 30, 2024. Include the celebrity’s name and the dates and times he/she/they will appear in your booth.

Do you have a press room?

Please contact AAFP Public Relations, (800) 274-2237, ext. 6051, for all media requests.

Do you allow hanging signs, safety cabling, par lighting, or gobo lights?

Hanging signs are allowed for island exhibitors (20 x 20 or larger) within the 20' height restriction. Please contact Aaron Verhei for more information regarding hanging signs, truss, par, or gobo lighting, and safety cabling regulations.

View the Exhibitor Service Guide. (Available June 1, 2024)

Is there a locked security area?

The AAFP will provide a locked security area at the Phoenix Convention Center with 24-hour guard service.

PLEASE NOTE: The AAFP cannot guarantee or be held responsible against loss or damage. For this reason, we recommend that you do not place products or items of value on display in your booth(s) until company representatives are in attendance.

Who are the official contractors?

Freeman Decorating is the AAFP's official service contractor. The FMX Official Vendor List will be available online, June 1, 2024, to order booth furnishings, carpet, shipping, electrical, internet, lead management, catering, security, floral, etc.

Can I use a contractor other than the official contractor?

Exhibitors using an exhibit service firm other than the official contractor must abide by the Insurance Requirements in the AAFP FMX Exhibitor Agreement Terms and Conditions. You must notify the AAFP and submit the valid Certificate of Insurance by August 30, 2024. After this date, exhibitors must use the AAFP official contractor, Freeman, or their own full-time employees.

How do I order booth furnishings, electrical services, internet, lead management, etc.?

Information on ordering these services will be available online, June 1, 2024, in the FMX Official Vendor List.

When is installation and dismantling?

INSTALLATION – Halls 1-6

Monday, September 23                      8 a.m.–5 p.m.

Tuesday, September 24                      8 a.m.–5 p.m.

Wednesday September 25                8 a.m.–4 p.m.

DISMANTLING

Friday September 27                          3:15–8 p.m.

Saturday, September 28                    8 a.m.–5 p.m.

*Aisles must be clear of all boxes, skids, crates, pallets, trash, materials, etc. by 1 p.m. on Wednesday September 25 to allow the official contractor to clean/vacuum for The Xchange Grand Opening.

**Equipment (ladders, job boxes, carts, forklifts, etc.) may not be brought into the exposition hall until 30 minutes after the show closes, to give attendees time to exit the hall.

***Out of respect to the attendees still conducting business with exhibitors on the final day, ALL EXHIBITS ARE TO BE OCCUPIED AND IN OPERATION UNTIL THE OFFICIAL CLOSING HOUR OF THE SHOW.  The packing of equipment, boxes, literature or dismantling of the exhibit is not permitted until closing time. Any exhibitor who chooses to tear down early (any time prior to the designated dismantling hours) will be in breach of these terms and conditions and penalties will be enforced and could jeopardize future exhibit eligibility for the 2025 FMX.

IMPORTANT REMINDER: For safety reasons, children under 18 are not allowed in the exhibition hall during installation or dismantling due to heavy equipment.

Do you offer lead management?

Lead management is available through Maritz. The attendee badge contains a barcode/QR code which holds the attendee’s name and mailing address. The AAFP privacy policy does not permit the inclusion of phone numbers. An email address may be included at the discretion of the attendee but is not guaranteed. The lead management order form will be available online, June 1, in the FMX Official Vendor List.

Where do I send my freight?

We recommend product not be delivered to your booth until the afternoon Monday, September 23 or morning of Tuesday, September 24. All shipments must be consigned to Freeman, the AAFP’s official material handling contractor, for delivery either to Freeman’s warehouse or Phoenix Convention Center. View detailed shipping instructions and how to label your materials on June 1 in the FMX Official Vendors List.

How do I order badges and/or book hotel rooms?

Exhibitor Badge Registration and Housing

We now offer one system to manage your exhibitor badges and book your booth personnel hotel rooms in Phoenix AZ.

Exhibitors receive four badges per 10' x 10' booth. Companies exceeding this allotment will be invoiced an additional $895 per badge after FMX 2024 closes.

Maritz is the AAFP's FMX official housing provider.

Attention FMX Exhibitors: As FMX 2024 approaches, you may be the target of unauthorized hotel/housing poachers who claim to be "partners" or providing services on behalf of the AAFP. Please be aware that these companies are not authorized to provide services on the AAFP's behalf.

The AAFP works to prevent unauthorized contact of the AAFP community as well as the inappropriate use of both FMX attendees’ and exhibitors’ names. Please be assured that the AAFP is firmly committed to providing quality services to make your FMX experience is a positive one, and we will vigorously pursue these housing pirate organizations to prevent unauthorized contact.

Who can help me with other questions?

Exhibit and sponsorship sales, AAFP terms and conditions:
Jill Vetter, (913) 951-8943.

Exhibit management, booth assignments, invoice/payment, service manual/booth needs, exhibitor housing/registration, booth activities, booth specifications, AAFP terms and conditions:
Aaron Verhei, (913) 906-6071.