• Practice Improvement Checklist

    Building on Change

    Transforming Your Practice

    If you’ve laid the foundation for practice improvement, you’re ready to tackle the core principles of an advanced primary care practice. Work at your own pace. Practice improvement takes time.

    Access and Continuity

    • Give patients the ability to schedule same-day appointments.
    • Add extended-hours access to routine and urgent care.
    • Consider adding telemedicine and telehealth services to your practice.

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    Planned Care and Population Health

    • Implement team-based care.
    • Learn about population health management.
    • Implement planned care for chronic and preventive services.
    • Implement patient care and action plans.

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    Care Management

    • Risk-stratify your empaneled patient population.
    • Provide appropriate care based on patient needs and background.

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    Patient and Caregiver Engagement

    • Prepare to implement patient self-management support.
    • Assess the self-management skills of patients and caregivers.
    • Use motivational interviewing to coach patients.
    • Investigate ways to harness input from patients and families (e.g., focus groups, participation in practice improvement projects, patient and family advisory councils).

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    Comprehensiveness and Coordination

    • Coordinate and monitor care transitions across the medical neighborhood.
    • Connect your practice digitally to the medical neighborhood using certified EHR technology (CEHRT) and secure Direct Messaging.

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    Quality Improvement

    • Identify opportunities and apply QI methods to improve performance.
    • Develop a culture of patient safety and address safety concerns.

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