Fam Pract Manag. 1999 May;6(5):13.
To the Editor:
The tone of the article “Why I Fired My Family Doctor” disturbed me. As humbling as it is to serve as someone's personal physician, we are not our patients' employees to be hired and fired. We are people serving other people.
Patient X had a compendium of complaints (including being scheduled for a 10-minute physical), but it seems that the patient may have been quick to judge the physician. Many of the problems sounded more like mix-ups at the front desk or conflicts with insurers, not mistakes by the doctor. I'm bothered that the patient made no attempt to address the problems constructively; perhaps the physician had no idea they were occurring. Instead of writing an anonymous article, Patient X should have written to the physician and discussed the complaints, enabling a more constructive approach to the problem.
Only if we fail with gracious dialogue can I accept that patients and physicians can't be partners with each other. Both sides must try.
Copyright © 1999 by the American Academy of Family Physicians.
This content is owned by the AAFP. A person viewing it online may make one printout of the material and may use that printout only for his or her personal, non-commercial reference. This material may not otherwise be downloaded, copied, printed, stored, transmitted or reproduced in any medium, whether now known or later invented, except as authorized in writing by the AAFP. Contact email@example.com for copyright questions and/or permission requests.
Want to use this article elsewhere? Get Permissions
More in FPM
Related Topic Searches
MOST RECENT ISSUE
Access the latest issue
of FPM journal
The Adolescent Health Consortium Project has clarified clinical preventive service recommendations for adolescents and young adults.
Here's how to succeed in the four performance categories of the Merit-based Incentive Payment System.