Feb 2001

Features

Getting the Most From Your Phone System

Brian Torrey

The Meeting You Won't Want to Miss: Annual Strategic Planning

William D. Soper

14 Alternative Practice Styles

James Giovino

The Family Practice Management Practice Self-Test

Robert L. Edsall; Leigh Ann Backer; Jennifer S. Bush; Brandi White; Olivia K. Maresh; Kel Anne Hocker

Departments

Editor's Page

A New Shipment of Tools
Robert L. Edsall

Editorial

Improving Your Practice Through the FPM Practice Self-Test
Marc L. Rivo

Getting Paid

Waiving Co-payments and Deductibles for Indigent Patients
John O'Trompke

Improving Patient Care

Implementing Preventive Care Flow Sheets
Scott E. Moser ; Tana L. Goering

Balancing Act

Living on Borrowed Time
Peter S. Moskowitz

Coding & Documentation

• Pneumococcal Vaccinations and Flu Shots • Radiology Consults • Day Two of a Three-Day Observation Stay • Prolonged Services or Critical Care Maximums • 'Significant, Separately Identifiable' E/M Service

Ask FPM

• Setting Up a Practice • Closing Time • Physician Departure Letter

Practice Diary

• Getting Squeezed • Teresa, FNP • Risk Managers

Letters

• Not-So Incidental Expenses

• Commendable Advice

• Kindness Pays

• Corrections

About the CME Quiz

AAFP members and FPM subscribers can take the CME quiz online at http://www.aafp.org/fpmquiz.

Classifieds