Jul-Aug 2004

Features

How to Use Scheduling Data to Improve Efficiency

Charles L. Buttz

Using Bilingual Staff Members as Interpreters

Javier F. Sevilla Matir; Deanna R. Willis

Should You Charge Your Patients for "Free" Services?

Leigh Ann Backer

Departments

Editor's Page

Exploring the Limits of an Insane System
Robert L. Edsall

Getting Paid

Billing for Your Work With Surgeons
Kent J. Moore

Patient Education

Do I Need an Interpreter? (Spanish version)
Deanna R. Willis ; Javier F. Sevilla Matir

Improving Patient Care

Sticking the Landing: How to Create a Clean End to a Medical Visit
Michelle E. Lutton

Balancing Act

Managing Family Dynamics
J. LeBron McBride

Letters

• Patients Are Customers Too

• Waiting Room Entertainment and Copyright Laws

Coding & Documentation

• 99211 & Immunizations • "Self-Limited, Minor" Problems • After Office Hours • Multiple Procedures at the Same Visit • HCPCS Codes for Nubain & Phenergan • Benadryl Injection

Monitor

• Backlog in Medicare Enrollment Processing Continues • Supreme Court Limits Lawsuits Against HMOs

Ask FPM

• Billing Costs • Online Consultations Outside Your Patient Base • Documenting E/M Services With Checklists • Delayed Dictation

Practice Diary

• Role Models • Horses vs. Zebras V

About the CME Quiz

AAFP members and FPM subscribers can take the CME quiz online at http://www.aafp.org/fpmquiz.

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