Patients may want more than listening
Fam Pract Manag. 2005 Jan;12(1):14.
To the Editor:
I started my Lebanese family practice three years ago, applying what I have learned about successful doctor-patient relationships and trying to pass them on to my residents. Overall I’m satisfied with my practice, but I have noticed that while I’m trying to give my patients time to express their fears, feelings and needs, other doctors are seeing a huge number of patients each day, delivering questionable quality of care but receiving high patient satisfaction ratings. As family physicians, we insist on providing high-quality care by listening and sharing information with our patients, but I wonder if patients really want this type of practice. When we apply the basic rules of a good interview we are satisfied as doctors, but it seems it is not enough for our patients.
WE WANT TO HEAR FROM YOU
Send your comments to firstname.lastname@example.org. Submission of a letter will be construed as granting AAFP permission to publish the letter in any of its publications in any form. We cannot respond to all letters we receive. Those chosen for publication will be edited for length and style.
Copyright © 2005 by the American Academy of Family Physicians.
This content is owned by the AAFP. A person viewing it online may make one printout of the material and may use that printout only for his or her personal, non-commercial reference. This material may not otherwise be downloaded, copied, printed, stored, transmitted or reproduced in any medium, whether now known or later invented, except as authorized in writing by the AAFP. Contact email@example.com for copyright questions and/or permission requests.
Want to use this article elsewhere? Get Permissions