Working with the “right people” and the “wrong people”
Fam Pract Manag. 2009 Sep-Oct;16(5):6-7.
I noted your comments about the “right people” and the “wrong people” being on the proverbial bus within an organization [“Practice Improvement Is People,” From the Editor, March/April 2009]. You've hit on one of my disagreements with Jim Collins in his book Good to Great. I think he intentionally overemphasized the “wrong/right” dichotomy because he was writing an exhortational leadership book.
There is an obvious and much more pragmatic approach, and that is to work directly with the people you have and train them in the skills and abilities needed (e.g., communication, negotiation and teamwork) to improve the organization. The level of function of struggling organizations can be substantially improved by investing in developing these skills, and the results will leave you with an organization that can benefit from continuity and senior skill sets … and relatively few invited to leave the bus.
WE WANT TO HEAR FROM YOU
Send your comments to email@example.com. Submission of a letter will be construed as granting AAFP permission to publish the letter in any of its publications in any form. We cannot respond to all letters we receive. Those chosen for publication will be edited for length and style.
Copyright © 2009 by the American Academy of Family Physicians.
This content is owned by the AAFP. A person viewing it online may make one printout of the material and may use that printout only for his or her personal, non-commercial reference. This material may not otherwise be downloaded, copied, printed, stored, transmitted or reproduced in any medium, whether now known or later invented, except as authorized in writing by the AAFP. Contact firstname.lastname@example.org for copyright questions and/or permission requests.
Want to use this article elsewhere? Get Permissions
More in FPM
Related Topic Searches
MOST RECENT ISSUE
Access the latest issue
of FPM journal
Is the PCF model right for your practice? Evaluate potential opportunities and risks for your practice. Use the PCF Practice Assessment Checklist to gauge your practice’s readiness to participate in PCF, including care delivery capabilities, data infrastructure, and potential financial impact.