LETTERS

Thank your staff and your patients

 

Fam Pract Manag. 2010 Mar-Apr;17(2):14.

I've found that the advice in “Thank your staff regularly” [Practice Pearls, January/February 2010] is so true! You can never thank your staff or your patients too much. I periodically treat my staff to meals at a local restaurant and give them small cash bonuses. And once a year we give patients – and the mailman – carnations.

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