Practice Pearls

 

Fam Pract Manag. 2018 Jul-Aug;25(4):32.

USE A VIDEO GAME MOUSE TO “BEAT” YOUR EHR

Primary care teams who use electronic health records (EHRs) often complain that common tasks require selecting from complex menus or entering multiple keystrokes, which slows them down and causes frustration. One method we have found helpful is using higher end computer mice that are popular with online video game players. These typically have numerous additional buttons, which can be programmed to enter combinations of keystrokes, commands, or blocks of text. It is a good idea to program the mice in a standardized way so that users can move from one computer to another without losing any capability and those who don’t like having extra buttons can still use the mice in conventional ways.

BUILD A BETTER MEETING

One of the reasons people don’t like meetings is because they often aren’t well planned. To make your meetings more efficient and effective, follow these guidelines:

  • Make sure the meeting is the best or only way to move forward on an issue.

  • Assign responsibility for the meeting to a single person (even if that is you).

  • Invite only people who truly need to be at the meeting, and make sure no vital people are missing from the invite list.

  • Avoid getting bogged down if someone doesn’t attend; ensure the group can take action or make a decision without that person.

  • Make all information relevant to the meeting discussion available to attendees well ahead of time.

  • Meet only as long as is necessary to reach the meeting’s goal. At the outset of the meeting, clearly state the goal and explain that once the group makes the key decision, the meeting will end.

Reference

Source: Godin S. Whose meeting is this? A simple checklist. Seth’s blog. April 2, 2018. https://seths.blog/2018/04/whos-meeting-is-this-a-simple-checklist. Accessed May 16, 2018.

PLAN YOUR HUDDLES

Many care teams have embraced huddles as a way to plan for the day’s schedule and improve efficiency. Using an “agenda” to guide huddles helps keep them focused and brief. The care teams at our residency site refer to a “huddle sheet” that includes these items:

  1. Gather for huddle. (10 seconds)

  2. Review availability of providers, nursing staff, and front desk/reception staff. (20 seconds)

  3. Review availability of behavioral health care. (20 seconds)

  4. Review appointment schedules to discuss potential issues or opportunities. (60 seconds)

  5. Review opportunities for double booking. (30 seconds)

  6. Identify special needs (e.g., a patient needing a larger exam room). (30 seconds)

  7. Make other announcements/reminders. (30 seconds)

  8. Review educational opportunities. (30 seconds)

  9. Share kudos/review upcoming team events. (20 seconds)

  10. Review prior day — what went well, and what do we need to work on? (30 seconds)

  11. Review metrics — phone stats, visit volume, and patient feedback. (30 seconds)

  12. Announce new team members. (10 seconds)

IMPROVE YOUR EHR SPEED

Using an electronic health record can be time-consuming, especially if you are a slow typist. Here are three steps you can take to work faster:

Reference

Source: Winner J. EMR pearls and documenting with sanity. Talk presented at: American Academy of Family Physicians Family Physician Health and Wellbeing Conference; April 18, 2018; Naples, Fla.

 
 

Copyright © 2018 by the American Academy of Family Physicians.
This content is owned by the AAFP. A person viewing it online may make one printout of the material and may use that printout only for his or her personal, non-commercial reference. This material may not otherwise be downloaded, copied, printed, stored, transmitted or reproduced in any medium, whether now known or later invented, except as authorized in writing by the AAFP. Contact fpmserv@aafp.org for copyright questions and/or permission requests.

Want to use this article elsewhere? Get Permissions


MOST RECENT ISSUE


Sep-Oct 2019

Access the latest issue
of FPM journal

Read the Issue


FPM E-Newsletter

Sign up to receive FPM's free, weekly e-newsletter, "Quick Tips & Insights."

Sign Up Now