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These communication skills will increase patient engagement and satisfaction without slowing you down.
Half of patients leave their visit without understanding what their physician told them, but this simple technique can help.
Step one: Don't ignore it.
The five-step “FAVER” approach can help you say no to uncomfortable requests while preserving the patient relationship.
You couldn’t have made it through medical school and residency without a high intellect, but have you developed your emotional intelligence?
If you could watch a recording of your latest patient visit, would you be proud of your interpersonal skills?
Encouraging patients to talk about their goals rather than their obstacles can lead to long-term change.
Successful use requires us to change our thinking about ourselves.
Even subtle bias can affect our patients, but talking about it can help.
When demands and distractions intrude on your patient encounters, practice these tips for being fully present.