Communication

September/October 2018 Issue
Four Evidence-Based Communication Strategies to Enhance Patient Care [Feature]

These communication skills will increase patient engagement and satisfaction without slowing you down.

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July/August 2018 Issue
Teach-Back: A Simple Technique to Enhance Patients’ Understanding [Feature]

Half of patients leave their visit without understanding what their physician told them, but this simple technique can help.

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March/April 2018 Issue
What to Do When Emotions Run High in the Exam Room [The Last Word]

Step one: Don't ignore it.

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January/February 2018 Issue
Getting to No: How to Respond to Inappropriate Patient Requests [Feature]

The five-step “FAVER” approach can help you say no to uncomfortable requests while preserving the patient relationship.

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January/February 2018 Issue
Ten Strategies for Building Emotional Intelligence and Preventing Burnout [Feature]

You couldn’t have made it through medical school and residency without a high intellect, but have you developed your emotional intelligence?

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November/December 2016 Issue
Smile, You're on Video [The Last Word]

If you could watch a recording of your latest patient visit, would you be proud of your interpersonal skills?

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September/October 2016 Issue
Using Motivational Interviewing to Promote Healthy Weight [Feature]

Encouraging patients to talk about their goals rather than their obstacles can lead to long-term change.

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September/October 2016 Issue
The Unexpected Challenge of Motivational Interviewing [From the Editor]

Successful use requires us to change our thinking about ourselves.

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July/August 2016 Issue
Tips to Help Teen Patients Deal With Discrimination [The Last Word]

Even subtle bias can affect our patients, but talking about it can help.

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January/February 2016 Issue
Be Present [Employed Practice]

When demands and distractions intrude on your patient encounters, practice these tips for being fully present.

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