ITEMS IN FPM ON TOPIC:

Communication

Oct 2004 Issue
The Big Deal About Small Talk [Balancing Act]

The author describes how spending a few minutes of "small talk" with a patient can strengthen the patient-physician relationship and improve quality of care.


Sep 2004 Issue
Making Time to Listen [Feature]

This family physician created a model of practice that allows him to spend quality time with patients.


Jul-Aug 2004 Issue
Managing Family Dynamics [Balancing Act]

Family dynamics can impact the doctor-patient relationship even when the doctor cares for only one member of a family. The author provides a list of key questions doctors should ask to help them better understand the wider context within which they care for the patient.


Jun 2004 Issue
Getting the Most From Language Interpreters [Feature]

Communicating with patients who have limited English proficiency requires more than simply “finding someone who speaks their language.”


Apr 2004 Issue
Teaching Kindness [Balancing Act]

The author discusses the value of kindness in medical care and explains why he teaches his FP residents to practice medicine with kindness and objectivity.


Feb 2004 Issue
The Fine Art of Refusal [Balancing Act]

Learning to say "no" to unreasonable patient requests is an important part of being a good physician. The author teaches readers several methods for saying "no" gracefully and with conviction.


Sep 2003 Issue
Eight Ways to Improve Your Relationships [Balancing Act]

In the second part of this two-part series, the author discusses the criteria he recommends using to assess the state of a physician's marriage as well as "tools" to use to strengthen a marriage.


Jul-Aug 2003 Issue
Eight Principles for Stronger Relationships [Balancing Act]

In the first of a two-part series, the author provides some basic principles of marriage (e.g., maintain boundaries, acknowledge that relationships go through phases, etc.) in order to help physicians focus on and improve their own marriages, if necessary.


May 2003 Issue
Caring for Frequent-Visit Patients [Feature]

Patients who keep coming back often require physicians to walk the line between diagnosis and judgment.


Apr 2003 Issue
Keeping the Human Touch [Balancing Act]

According to the author, "trust is the glue that binds patient to physician." To strengthen that trust, he offers 10 guidelines physicians begin using immediately to achieve a more positive relationship with their patients.


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