Communication

Nov-Dec 2002 Issue
'Oh, by the Way ...': Agenda Setting in Office Visits [Improving Patient Care]

The article will explain how physicians can deal with patients who present with lists of complaints and how managing these lists effectively can improve patient care.

---

Nov-Dec 2002 Issue
Serving Up the Feedback Sandwich [Feature]

Negative feedback is never easy to give, but sandwiching criticism between layers of praise makes it more palatable and more effective.

---

Jul-Aug 2002 Issue
When Medical Errors Hit Home [Balancing Act]

The author, a family physician, contributes her thoughts on patient safety and error reduction as a doctor and as the daughter of a sick parent who received suboptimal care.

---

Jun 2002 Issue
Achieving a More Minority-Friendly Practice [Feature]

How successful is your practice at meeting the needs of diverse patients? These 10 tips can help you improve.

---

Jun 2002 Issue
A Simple Technology to Improve Office Efficiency [Improving Patient Care]

The author explains how simple technologies, such as a handheld pager system, can improve communication among physicians and staff members within the office.

---

Apr 2002 Issue
Putting Politeness Into Practice [Balancing Act]

Being courteous to patients and staff can increase satisfaction with the practice, make the work environment more pleasant and decrease stress levels, and it doesn't cost a thing.

---

Sep 2001 Issue
A Primer on E-mail Discussion Lists [Computers]

The author provides a comprehensive list and a summary of listservs available to family physicians as well as tips on listserv etiquette.

---

Sep 2001 Issue
Involving Patients in Medical Decisions: What Happens in Real-World Practice? [Improving Patient Care]

The article, which continues our series on take-away lessons from the Direct Observation of Primary Care Study, shows how FPs can help patients take a more active role in making decisions about their medical care and why this is beneficial.

---

Jun 2001 Issue
Managing Your Boss [Feature]

You can hate your boss, kiss up to your boss or learn to manage your boss. Only one of these options is worth it for everyone in the long run.

---

Oct 2000 Issue
Cultural Competence [Improving Patient Care]

The article describes the racial and ethnic disparities that exist in health care and explains how practices can improve their cultural competency.

---

Pages: Previous 1 ... 4 5 6 7 8 9 10 11 Next