ITEMS IN FPM ON TOPIC:
Communication
Apr 2003 Issue
Keeping the Human Touch
[Balancing Act]
According to the author, "trust is the glue that binds patient to physician." To strengthen that trust, he offers 10 guidelines physicians begin using immediately to achieve a more positive relationship with their patients.
Jan 2003 Issue
Staying in the Loop at Work
[Balancing Act]
Physicians who feel connected to the people they work with often report greater job satisfaction and less burnout. The author, a family physician, offers tips for building better relationships with colleagues.
Jan 2003 Issue
Implementing Change: From Ideas to Reality
[Feature]
How do you get your group to defy the status quo and act on good ideas? It starts with vision, teamwork and some fire in the belly.
Nov-Dec 2002 Issue
'Oh, by the Way ...': Agenda Setting in Office Visits
[Improving Patient Care]
The article will explain how physicians can deal with patients who present with lists of complaints and how managing these lists effectively can improve patient care.
Nov-Dec 2002 Issue
Serving Up the Feedback Sandwich
[Feature]
Negative feedback is never easy to give, but sandwiching criticism between layers of praise makes it more palatable and more effective.
Jul-Aug 2002 Issue
When Medical Errors Hit Home
[Balancing Act]
The author, a family physician, contributes her thoughts on patient safety and error reduction as a doctor and as the daughter of a sick parent who received suboptimal care.
Jun 2002 Issue
A Simple Technology to Improve Office Efficiency
[Improving Patient Care]
The author explains how simple technologies, such as a handheld pager system, can improve communication among physicians and staff members within the office.
Apr 2002 Issue
Putting Politeness Into Practice
[Balancing Act]
Being courteous to patients and staff can increase satisfaction with the practice, make the work environment more pleasant and decrease stress levels, and it doesn't cost a thing.
Sep 2001 Issue
A Primer on E-mail Discussion Lists
[Computers]
The author provides a comprehensive list and a summary of listservs available to family physicians as well as tips on listserv etiquette.
Sep 2001 Issue
Involving Patients in Medical Decisions: What Happens in Real-World Practice?
[Improving Patient Care]
The article, which continues our series on take-away lessons from the Direct Observation of Primary Care Study, shows how FPs can help patients take a more active role in making decisions about their medical care and why this is beneficial.
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