ITEMS IN FPM ON TOPIC:
Patient relations, general
Step one: Don't ignore it.
To make the right decision, first consider the patient’s motives.
The five-step “FAVER” approach can help you say no to uncomfortable requests while preserving the patient relationship.
To better handle challenging patients or situations, try modifying the way you view them.
We shouldn't try to carry the stress of patient care alone.
When should you say no?
Patients are more likely to schedule a wellness visit if their physician recommends it, but that won't happen without staff support.
None of us wants to be "that doctor."
If you could watch a recording of your latest patient visit, would you be proud of your interpersonal skills?
When demands and distractions intrude on your patient encounters, practice these tips for being fully present.