ITEMS IN FPM ON TOPIC:

Patient relations, general

September/October 2018 Issue
Physician-Patient Communication: A Family Medicine Strength [From the Editor]

But there is always room for improvement.


July/August 2018 Issue
Patient Inducements: The New Dos and Don'ts [Feature]

The limits on giving free goods and services to Medicare and Medicaid patients are complex. Here’s how to avoid regulatory trouble.


March/April 2018 Issue
What to Do When Emotions Run High in the Exam Room [The Last Word]

Step one: Don't ignore it.


January/February 2018 Issue
Is It Ethical to Accept Gifts From Patients? [The Last Word]

To make the right decision, first consider the patient’s motives.


January/February 2018 Issue
Getting to No: How to Respond to Inappropriate Patient Requests [Feature]

The five-step “FAVER” approach can help you say no to uncomfortable requests while preserving the patient relationship.


September/October 2017 Issue
Reducing Frustration and Increasing Fulfillment: Reframing [Feature]

To better handle challenging patients or situations, try modifying the way you view them.


September/October 2017 Issue
Creating a Space Where Doctors Can Be Vulnerable [The Last Word]

We shouldn't try to carry the stress of patient care alone.


July/August 2017 Issue
The Ethics of Caring for Friends or Family [The Last Word]

When should you say no?


March/April 2017 Issue
Medicare Annual Wellness Visits: How to Get Patients and Physicians on Board [Feature]

Patients are more likely to schedule a wellness visit if their physician recommends it, but that won't happen without staff support.


January/February 2017 Issue
Ten Sins of Office Medicine [The Last Word]

None of us wants to be "that doctor."


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