ITEMS IN FPM ON TOPIC:
Never assume that a critical message has been delivered.
Though we may sometimes be tempted to look down on troubled patients, they have much to teach us.
When a patient gets a “double whammy,” deliver the bad news the way you would like to hear it.
Sometimes, our patients give us gifts far greater than anything we've given them.
What do you do when serving others becomes drudgery?
This simple survey will help you gauge patients' ability to interact with your practice via the Internet.
When we focus on our own agenda rather than our patient's, we too can become noncompliant.
If a medical mistake in your practice is worthy of an apology, make sure you offer it skillfully.
If you haven't been communicating openly about these therapies with your patients, you may be missing a valuable opportunity.
These strategies will help you turn problematic encounters into productive ones.