ITEMS IN FPM ON TOPIC:

Patient relations

Oct 2007 Issue
Are Your Patients Ready for Electronic Communication? [Feature]

This simple survey will help you gauge patients' ability to interact with your practice via the Internet.


Oct 2007 Issue
Moving Beyond "Noncompliance" [The Last Word]

When we focus on our own agenda rather than our patient's, we too can become noncompliant.


Jul-Aug 2007 Issue
The Art of Apology: When and How to Seek Forgiveness [Feature]

If a medical mistake in your practice is worthy of an apology, make sure you offer it skillfully.


Jul-Aug 2007 Issue
Are You Ready to Discuss Complementary and Alternative Medicine? [Feature]

If you haven't been communicating openly about these therapies with your patients, you may be missing a valuable opportunity.


Jun 2007 Issue
How to Manage Difficult Patient Encounters [Feature]

These strategies will help you turn problematic encounters into productive ones.


Nov-Dec 2006 Issue
Fixing Patients vs. Fixing Bicycles [The Last Word]

“If X then Y” rarely works when you're dealing with patients.


Oct 2006 Issue
Comfort Always [The Last Word]

Our most important role as a physician is being a comforter to the sick.


Sep 2006 Issue
Improving Communication With Older Patients: Tips From the Literature [Feature]

Poor communication with this vulnerable and growing population can undermine your efforts to provide good patient care.


Jun 2006 Issue
Dressed to Ill [The Last Word]

If a shirt and tie are too formal and jeans and a T-shirt are too casual, what's a doctor to do?


Apr 2006 Issue
Turning Frustration Into Fulfillment [The Last Word]

When we invite our patients to be part of the solution, even difficult encounters can become rewarding.


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