ITEMS IN FPM ON TOPIC:

Patient relations

Mar 2005 Issue
Should You Treat Yourself, Family or Friends? [Feature]

It boils down to a personal decision in most situations.


Feb 2005 Issue
Making the Most of Every Minute [Balancing Act]

Physians often have less than 15 minutes to spend with each patient. The author shares advice on how to make the most of short patient visits, such as not rushing through a physical exam, asking questions and maintaining eye contact.


Oct 2004 Issue
The Big Deal About Small Talk [Balancing Act]

The author describes how spending a few minutes of "small talk" with a patient can strengthen the patient-physician relationship and improve quality of care.


Sep 2004 Issue
"Insuring" the Uninsured [Feature]

By offering uninsured patients a set of services in exchange for an affordable monthly fee, this practice has reduced no-shows and improved its patients’ health.


Sep 2004 Issue
Starting Off on the Right Foot [Improving Patient Care]

The article describes an enrollment interview or family conference, which the author uses to introduce prospective patients to the practice and to lay the groundwork for a positive, long-term doctor-patient relationship.


Jul-Aug 2004 Issue
Do I Need an Interpreter? (Spanish version) [Patient Education]


Jul-Aug 2004 Issue
Managing Family Dynamics [Balancing Act]

Family dynamics can impact the doctor-patient relationship even when the doctor cares for only one member of a family. The author provides a list of key questions doctors should ask to help them better understand the wider context within which they care for the patient.


Jul-Aug 2004 Issue
Sticking the Landing: How to Create a Clean End to a Medical Visit [Improving Patient Care]

Seven skills will help you end the medical visit with greater satisfaction for both you and your patient.


Apr 2004 Issue
Teaching Kindness [Balancing Act]

The author discusses the value of kindness in medical care and explains why he teaches his FP residents to practice medicine with kindness and objectivity.


Mar 2004 Issue
Understanding Your Medical Bills [Patient Education]

Patient education piece designed to help the patient understand how to read and understand doctor's bills and statements from their insurance companies.


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