ITEMS IN FPM ON TOPIC:

Patient relations

Mar 2001 Issue
Complementary and Alternative Medicine: A Primer [Feature]

You may be surprised by the number of your patients using CAM therapy. This primer provides the background and tips you’ll need to have a productive conversation about it.


Jul-Aug 2000 Issue
'Problem Patients:' A Fresh Look at an Old Vexation [Feature]

Every practice has at least one. Here's how to reduce irritation and improve outcomes.


Jul-Aug 2000 Issue
Words of Wisdom for Patients and Physicians [Balancing Act]

The author provides a reading list of books for physicians to recommend to patients and describes how reading can educate patients (and physicians) and provide a common ground for the physician and patient to share life experiences.


Mar 2000 Issue
Is the Doctor-Patient Relationship Finally Growing Up? [Editor's Page]

Takes off from cover story to speculate about the maturation of the physician-patient relationship into one where both physician and patient are ready to treat the other as an adult.


Jan 1999 Issue
Why I Fired My Family Doctor [Feature]

This patient's experience teaches lessons that at least one FP apparently hasn't learned.


Jan 1999 Issue
Strengthening Relationships With Your Patients [Feature]


Jan 1999 Issue
Getting Patients Off Hold and Online [Feature]

Using e-mail and the Web to connect with patients may sound like a hassle, but it can make patients' lives easier — and yours, too.


Jan 1999 Issue
FPM Articles on Patient Relations [Feature]

For tips on conducting efficient office visits, enhancing physician-patient communications and more, look to the archives of Family Practice Management.


Jan 1999 Issue
How Does Your Practice Sound on the Phone? [Feature]

Many patients derive their impression of your practice from telephone contacts. Here are tips for doing a better job.


Feb 1998 Issue
Reducing New Patients' Anxiety During the First Visit [Communication Skills]

The authors discuss techniques used to create positive encounters with new patients and offers a sample practice philosophy statement and an adult health questionnaire that can be given to patients on their first visit.


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