ITEMS IN FPM ON TOPIC:

Patient relations

May 2003 Issue
Caring for Frequent-Visit Patients [Feature]

Patients who keep coming back often require physicians to walk the line between diagnosis and judgment.


Apr 2003 Issue
Keeping the Human Touch [Balancing Act]

According to the author, "trust is the glue that binds patient to physician." To strengthen that trust, he offers 10 guidelines physicians begin using immediately to achieve a more positive relationship with their patients.


Nov-Dec 2002 Issue
'Oh, by the Way ...': Agenda Setting in Office Visits [Improving Patient Care]

The article will explain how physicians can deal with patients who present with lists of complaints and how managing these lists effectively can improve patient care.


Nov-Dec 2002 Issue
How to Cope If You Feel Attracted to a Patient [Balancing Act]

The author, a clinical psychologist, describes how physician burnout can manifest in being attracted to a patient and what can be done about it.


Jul-Aug 2002 Issue
The Power of Two: Improving Patient Safety Through Better Physician-Patient Communication [Improving Patient Care]

The article presents a patient handout, developed by the Agency for Healthcare Research and Quality, that explains to patients how they can help their doctors provide better care.


May 2002 Issue
Dealing With Patients Who Don't Pay [Getting Paid]

Presents strategies that staff can use when dealing with patients who don't want to pay their copayments or other balances at the time of service.


May 2001 Issue
Spirituality and Your Practice [Balancing Act]

As a facilitator of weekly physician support groups for 18 years (and as a minister), the author has seen a radical change in physicians' awareness of their need for spiritual sustenance. In this article, he defines spirituality and offers physicians' stories about how recognizing their own spirituality has helped them prevent burnout. He also offers suggestions about how to respond to a patient's request for spirituality in their treatment regardless of one's personal spiritual beliefs.


Mar 2001 Issue
Complementary and Alternative Medicine: A Primer [Feature]

You may be surprised by the number of your patients using CAM therapy. This primer provides the background and tips you’ll need to have a productive conversation about it.


Jul-Aug 2000 Issue
'Problem Patients:' A Fresh Look at an Old Vexation [Feature]

Every practice has at least one. Here's how to reduce irritation and improve outcomes.


Jul-Aug 2000 Issue
Words of Wisdom for Patients and Physicians [Balancing Act]

The author provides a reading list of books for physicians to recommend to patients and describes how reading can educate patients (and physicians) and provide a common ground for the physician and patient to share life experiences.


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