ITEMS IN FPM ON TOPIC:

Patient relations

May 2002 Issue
Dealing With Patients Who Don't Pay [Getting Paid]

Presents strategies that staff can use when dealing with patients who don't want to pay their copayments or other balances at the time of service.


May 2001 Issue
Spirituality and Your Practice [Balancing Act]

As a facilitator of weekly physician support groups for 18 years (and as a minister), the author has seen a radical change in physicians' awareness of their need for spiritual sustenance. In this article, he defines spirituality and offers physicians' stories about how recognizing their own spirituality has helped them prevent burnout. He also offers suggestions about how to respond to a patient's request for spirituality in their treatment regardless of one's personal spiritual beliefs.


Mar 2001 Issue
Complementary and Alternative Medicine: A Primer [Feature]

You may be surprised by the number of your patients using CAM therapy. This primer provides the background and tips you’ll need to have a productive conversation about it.


Jul-Aug 2000 Issue
'Problem Patients:' A Fresh Look at an Old Vexation [Feature]

Every practice has at least one. Here's how to reduce irritation and improve outcomes.


Jul-Aug 2000 Issue
Words of Wisdom for Patients and Physicians [Balancing Act]

The author provides a reading list of books for physicians to recommend to patients and describes how reading can educate patients (and physicians) and provide a common ground for the physician and patient to share life experiences.


Mar 2000 Issue
Is the Doctor-Patient Relationship Finally Growing Up? [Editor's Page]

Takes off from cover story to speculate about the maturation of the physician-patient relationship into one where both physician and patient are ready to treat the other as an adult.


Jan 1999 Issue
Why I Fired My Family Doctor [Feature]

This patient's experience teaches lessons that at least one FP apparently hasn't learned.


Jan 1999 Issue
Strengthening Relationships With Your Patients [Feature]


Jan 1999 Issue
Getting Patients Off Hold and Online [Feature]

Using e-mail and the Web to connect with patients may sound like a hassle, but it can make patients' lives easier — and yours, too.


Jan 1999 Issue
FPM Articles on Patient Relations [Feature]

For tips on conducting efficient office visits, enhancing physician-patient communications and more, look to the archives of Family Practice Management.


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