ITEMS IN FPM ON TOPIC:

Patient satisfaction

Adding a touch of tech, a dose of education, and plenty of creature comforts to your waiting room can make it more palatable for patients.

Patients do better and cost less when they have ready access to primary care, but could your practice be thinking about access all wrong?

Pay-for-performance programs have produced disappointing results. Fewer and more appropriate, evidence-based quality measures could help.

Colocating counseling and primary care services can help ensure that patients get the mental health care they need.

Will this really improve patient care?

Tracking patient engagement is a key step to enhancing health and reducing costs.

Inviting patients to review your visit notes is a promising change in practice. Here’s how to get started.

Collaboration with home care providers allows family physicians to extend their influence over patient outcomes and health care costs.

Are they even related?

A systematic approach that follows these seven principles can help you translate patient feedback into improved service.

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