ITEMS IN FPM ON TOPIC:
Patient satisfaction
March/April 2021 Issue
Five Steps to Mastering Agenda Setting
[Feature]
Use this guide to up-front agenda setting to help you strike a balance between meeting complex patient needs and staying on time.
September/October 2020 Issue
Racism in Health Care: Creating a More Equitable Health Care Experience
[From the Editor]
Imagine how it would feel to walk into a doctor’s office and see that everyone else looks different from you.
January/February 2020 Issue
Improving the Waiting Room Experience
[Feature]
Adding a touch of tech, a dose of education, and plenty of creature comforts to your waiting room can make it more palatable for patients.
September/October 2018 Issue
How to Excel at Access -- and Why It Matters
[Feature]
Patients do better and cost less when they have ready access to primary care, but could your practice be thinking about access all wrong?
July/August 2018 Issue
Quality Measures: How to Get Them Right
[Feature]
Pay-for-performance programs have produced disappointing results. Fewer and more appropriate, evidence-based quality measures could help.
July/August 2017 Issue
Treating Anxiety and Depression in Primary Care: Reducing Barriers to Access
[Feature]
Colocating counseling and primary care services can help ensure that patients get the mental health care they need.
November/December 2016 Issue
Sharing Visit Notes: Are We Ready and Willing?
[From the Editor]
Will this really improve patient care?
November/December 2016 Issue
Using Health Confidence to Improve Patient Outcomes
[Feature]
Tracking patient engagement is a key step to enhancing health and reducing costs.
November/December 2016 Issue
Sharing Visit Notes: Getting Patients and Physicians on the Same Page
[Feature]
Inviting patients to review your visit notes is a promising change in practice. Here’s how to get started.
July/August 2016 Issue
Home Care Gets a New Place in the Medical Neighborhood
[Feature]
Collaboration with home care providers allows family physicians to extend their influence over patient outcomes and health care costs.
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