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A systematic approach that follows these seven principles can help you translate patient feedback into improved service.
Providing free books to your youngest patients can improve literacy and patient satisfaction.
Scoring of individual physicians is becoming more widespread. Here’s how to improve the process.
Proactively building a positive Internet presence for your practice can blunt the effect of a few bad reviews.
This model can make patients true partners in improving their care and that of others.
Letting minors view their health records online means finding a compromise between patient privacy and parental rights.
With a little practice, these seven vital skills can become a natural part of your patient consultations.
Is the health system in your community truly focused on what the patient wants? Are you sure?
Before you can help a "difficult" patient, you may need to change how you view that person.
In six steps, you can make your referrals more efficient and please patients in the process.