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Does your patient flow suffer because communication between front and back offices is awkward? Here's a solution to the problem -- for free.
Close collaboration may be the best solution for your patients and your practice.
Using the recurring-calendar-event function in Microsoft Outlook, this practice created a systematic approach that ensures patient refills on the day they're due.
If we fail at access, we fail at the most fundamental piece of the relationship.
You may gain more rapport without losing sleep.
Follow these five steps if your patient unfurls a long list of issues to discuss at today's visit.
A growing number of Web sites enable patients to publicly rant or rave about their physicians. Here's what you need to know.
Good records can help defend against a meritless malpractice suit, but it takes more than good records to prevent one.
It's as simple as entering through the front door and taking a walk around your practice.
The conversation may not be easy, but your patients will be grateful.