ITEMS IN FPM ON TOPIC:
If we fail at access, we fail at the most fundamental piece of the relationship.
You may gain more rapport without losing sleep.
Follow these five steps if your patient unfurls a long list of issues to discuss at today's visit.
A growing number of Web sites enable patients to publicly rant or rave about their physicians. Here's what you need to know.
Good records can help defend against a meritless malpractice suit, but it takes more than good records to prevent one.
It's as simple as entering through the front door and taking a walk around your practice.
The conversation may not be easy, but your patients will be grateful.
These simple strategies will help you structure the medical encounter to ensure that you and your patient are on the same page.
To obtain a true view of the quality of your practice, you must measure the patient's experience.
Sometimes a patient's reasons for leaving aren't as bad as we might imagine.