ITEMS IN FPM ON TOPIC:

Patient satisfaction

Feb 2008 Issue
Practice Measurement: A New Approach for Demonstrating the Worth of Your Work [Feature]

To obtain a true view of the quality of your practice, you must measure the patient's experience.


Feb 2007 Issue
The Dreaded Request for Medical Records [The Last Word]

Sometimes a patient's reasons for leaving aren't as bad as we might imagine.


Feb 2007 Issue
Six Tips for Improving Practice Efficiency and Patient Satisfaction [Feature]

When this practice's initial success began to fade, the physicians and staff had to rethink “business as usual.”


Jan 2007 Issue
What Do We Really Know About Patient Satisfaction? [Feature]

A review of the literature reveals practical ways to improve patient satisfaction and compelling reasons to do so.


Nov-Dec 2006 Issue
Fixing Patients vs. Fixing Bicycles [The Last Word]

“If X then Y” rarely works when you're dealing with patients.


Jun 2006 Issue
Don't Be a Target for a Malpractice Suit [Feature]

Protect yourself with these tips from a family physician who has successfully defended his care and that of other physicians.


Jun 2005 Issue
Five Tips for Generating Patient Satisfaction and Compliance [Feature]

These lessons from the business world can work in your practice, too.


Jun 2005 Issue
Expanding Your Practice Through Niche Services [Feature]

More and more family physicians are adding new services and getting rave reviews. Here’s how to find the niche that’s right for you.


Jan 2004 Issue
Creating a Successful After-Hours Clinic [Feature]

If you’d like to tame your call load, increase patient satisfaction and make money while you sleep, consider opening an after-hours clinic.


Nov-Dec 2003 Issue
Family Medicine Takes Center Stage [Feature]

As part of the Future of Family Medicine project, the specialty put itself under a glaring spotlight to see where it currently stands.


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