ITEMS IN FPM ON TOPIC:
When this practice's initial success began to fade, the physicians and staff had to rethink “business as usual.”
A review of the literature reveals practical ways to improve patient satisfaction and compelling reasons to do so.
“If X then Y” rarely works when you're dealing with patients.
Protect yourself with these tips from a family physician who has successfully defended his care and that of other physicians.
These lessons from the business world can work in your practice, too.
More and more family physicians are adding new services and getting rave reviews. Here’s how to find the niche that’s right for you.
If you’d like to tame your call load, increase patient satisfaction and make money while you sleep, consider opening an after-hours clinic.
As part of the Future of Family Medicine project, the specialty put itself under a glaring spotlight to see where it currently stands.
The author, a nurse, describes how adding levity to the daily practice of medicine can create camaraderie among staff and benefit patients.
The author explains how he made himself more available to patients (by handing our his home phone number, taking his own call and implementing "open access" scheduling) and shares the positive results he has seen (improved patient satisfaction, improved financial performance and a shorter physician work week).