ITEMS IN FPM ON TOPIC:

Patient satisfaction

Feb 2001 Issue
Getting the Most From Your Phone System [Feature]

Looking at your system through the eyes of a patient will help you understand what you need.


Jul-Aug 2000 Issue
'Problem Patients:' A Fresh Look at an Old Vexation [Feature]

Every practice has at least one. Here's how to reduce irritation and improve outcomes.


Jul-Aug 2000 Issue
High-Volume Practice: Are There Trade-Offs? [Improving Patient Care]

The article, part of a series based on research from the Direct Observation of Primary Care Study, will the effects of high-volume practice on patient care.


Jun 2000 Issue
Planning Group Visits for High-Risk Patients [Feature]

You'll not only have more satisfied patients and better compliance, but you'll also be compensated for your services.


Jun 2000 Issue
House Calls: Taking the Practice to the Patient [Feature]

Visiting patients where they live is not only good medicine and good marketing. It's also good for the soul.


Nov-Dec 1999 Issue
What Does Walt Disney Know About Patient Satisfaction? [Feature]

Retaining patients and attracting new ones can be a walk in the park if you concentrate on the two areas patients say matter most: your front-office staff and your office environment.


Oct 1999 Issue
Is There a Leading Physician in the House? [Editor's Page]

A review of the "physician report cards" service of the web site Healthgrades.com


Sep 1999 Issue
Practical Ways to Improve Patient Satisfaction With Visit Length [Improving Patient Care]

The article, first in a series based on the Direct Observation of Primary Care Study, will explain how physicians can improve patient satisfaction with little time investment. The advice is based on the DOPC research.


Jul-Aug 1999 Issue
The Patient vs. Physician Relationship [Editor's Page]

Discusses the book Making Wise Medical Decisions and the consumerism movement in health care.


Jul-Aug 1999 Issue
Readers Speak Out on the Turtle vs. Rabbit Controversy [Feature]

Family physicians from across the country have strongly held and differing views on the clash of practice styles. Is there a solution?


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