ITEMS IN FPM ON TOPIC:
Visiting patients where they live is not only good medicine and good marketing. It's also good for the soul.
Retaining patients and attracting new ones can be a walk in the park if you concentrate on the two areas patients say matter most: your front-office staff and your office environment.
A review of the "physician report cards" service of the web site Healthgrades.com
Sep 1999 Issue
Practical Ways to Improve Patient Satisfaction With Visit Length [Improving Patient Care]
The article, first in a series based on the Direct Observation of Primary Care Study, will explain how physicians can improve patient satisfaction with little time investment. The advice is based on the DOPC research.
Discusses the book Making Wise Medical Decisions and the consumerism movement in health care.
Family physicians from across the country have strongly held and differing views on the clash of practice styles. Is there a solution?
Here are quick ways to evaluate and refine your communication style to better suit your patients' needs.
Setting aside slots for same-day and follow-up appointments builds patients' trust — and boosts productivity. Here's how to do it.
This article will describe why practices should establish a policy of expecting payment from patients on the day services are rendered, what that policy should include, how to implement it, and potential pitfalls.
The article will discuss how family physicians can help educate their patients about referrals to other specialists; a sample patient education brochure accompanies the article.