ITEMS IN FPM ON TOPIC:
Three principles helped this small primary care practice conquer the dreaded inbox and its mountain of messages.
A well-organized workflow will save you time, money and aggravation.
You may gain more rapport without losing sleep.
If you offer same-day appointments, this simple question can save your staff – and your patients – hours of time.
The author describes how to maximize your efficiency by organizing your incoming and outgoing messages and other patient-related information.
With a few simple changes, you can give your patients better service and your staff a break.
Your family physician colleagues share their best ideas for energizing and strengthening the practice of medicine.
The author explains how he made himself more available to patients (by handing our his home phone number, taking his own call and implementing "open access" scheduling) and shares the positive results he has seen (improved patient satisfaction, improved financial performance and a shorter physician work week).
The author offers tips for reducing unnecessary phone calls to your office while improving patient care and service.
Looking at your system through the eyes of a patient will help you understand what you need.