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If you already use an electronic health record system, here's your chance to help your colleagues who haven't yet made the leap.
The old reasons for holding off may have lost their validity.
Frustrated with the status quo? Here’s how to take your practice from so-so to stellar.
The author explains how he made himself more available to patients (by handing our his home phone number, taking his own call and implementing "open access" scheduling) and shares the positive results he has seen (improved patient satisfaction, improved financial performance and a shorter physician work week).
Here’s how to assess and improve the level of service your practice is currently providing.
Looking at your system through the eyes of a patient will help you understand what you need.
Across the country, insurers are beginning to pay physicians for improved quality and service. They'll get there faster with your help.
Insurers may not explicitly reward your practice for improved quality and service, but there is a way to make quality and service pay.
Every practice has at least one. Here's how to reduce irritation and improve outcomes.