ITEMS IN FPM ON TOPIC:
Delivering better chronic disease care is a team sport that requires a clear game plan.
Trying to do it all yourself is not only unwise but increasingly impractical.
Does your practice “give patients a fish” or “teach patients to fish”?
Your practice members have the answers; they just need to be heard.
Start with steps that increase practice revenue. Then you'll be better able to afford the steps that just make practice better and more satisfying.
Even the most well-thought-out plans will fail unless you engage the hearts and minds of your staff.
With proper training and delegation, your team can see more patients, deliver better care and feel more satisfied at work.
Without it, practice transformation and optimal outcomes will be difficult to achieve.
If your staff's job is to keep patients moving through the system and yours is to take care of the patients they supply, your practice is flawed.
When customers drive the system, it changes everything – for the better.