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When customers drive the system, it changes everything – for the better.
Try these strategies today that have worked for TransforMED practices.
Daily gatherings of your care team can help you meet daily challenges.
If your group is prone to blame, accusation and finger-pointing, your improvement efforts will be doomed.
Your practice's success may depend on getting those who work for you to share what they know. Here's how to do it.
It takes time and effort to create positive work relationships, but the payoff is worth it.
Delivering top-notch care requires more than individual skill and motivation.
Today's leaders need more than vision and a high IQ.
Team-based, proactive care supported by effective office systems, technology and a culture of improvement will help your patients and your bottom line.
By sharing knowledge, concerns and passions, family physicians can use communities of practice as tools for change.