ITEMS IN FPM ON TOPIC:
Nonclinical process improvement
Even with a laudable goal, such as reducing physicians’ administrative burdens, it can be difficult to implement change. These real-world lessons can help.
Most organizations want to get better, but most of their improvement efforts fail. Here's why.
Providing free books to your youngest patients can improve literacy and patient satisfaction.
This model can make patients true partners in improving their care and that of others.
The change you're pursuing is more likely to succeed if you can answer "yes" to each of these questions.
What stands in the way of your practice achieving its goal?
Care coordinators can boost quality and revenue by reducing no-shows, improving adherence, and enhancing preventive and chronic care.
Your efforts to give patients same-day appointments won't succeed until you address three critical issues.
Four key design elements could make your team more effective.
Yes, it worked in the past. No, it won't work in the future.