ITEMS IN FPM ON TOPIC:
Open access scheduling
Good things happen when patients are seen "today" by their own physicians.
The author explains how he made himself more available to patients (by handing our his home phone number, taking his own call and implementing "open access" scheduling) and shares the positive results he has seen (improved patient satisfaction, improved financial performance and a shorter physician work week).
To gain control over your schedule, you must do the unthinkable: Offer every patient an appointment for today.
Setting aside slots for same-day and follow-up appointments builds patients' trust — and boosts productivity. Here's how to do it.
From time management to alternative medicine to accounting, the Managed Care Forum of the 1998 AAFP Scientific Assembly offered pearls for family physicians.