A Team-Based Care Model That Improves Job Satisfaction

Expanding the role of medical assistants to better support providers can improve not only traditional outcomes but also job satisfaction.


What to Do When Emotions Run High in the Exam Room

Don't ignore a patient's uncomfortable emotions. You'll both have to address them eventually.


Encouraging Health Behavior Change: Eight Strategies

These brief, evidence-based interventions help your patients make healthy behavior changes.


Is Your Diagnosis Coding Ready for Risk Adjustment?

Diagnosis coding is more important than ever. Here's how to be sure your codes capture your patients' severity of illness.

Encounter Forms

Asthma, hypertension, well-woman, and more.

Patient Forms

Satisfaction survey, pre-visit survey, and more.

Medicare Tools

Risk assessment, AWV forms, and more.


As the journal begins its 25th year of publication, we're introducing a new logo, a new design, and some new features.


HIPAA: Answers to Your Frequently Asked Questions

Does your organization interpret HIPAA too strictly, too loosely, or just right? Find out with these FAQs.


Mobile Apps to Help Your Patients With Anxiety and Depression

When patients need some assistance coping with mental distress, consider these apps.


Take a Lesson From the Hospitality Industry

This "Practice Pearl" explores what medical practices can learn about customer service from a major hotel chain.

Life Balance

Reducing burnout and finding balance


Optimizing coding and documentation

Patient Care

Improving patient care and satisfaction


Helping Your Adolescent and Young Adult Patients Get the Preventive Care and Services They Need

The Adolescent Health Consortium Project has clarified clinical preventive service recommendations for adolescents and young adults.

Making Sense of MACRA: Navigate Changes to the Quality Payment Program in 2018

Here's how to succeed in the four performance categories of the Merit-based Incentive Payment System.

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