All subscriptions, including site licenses, are for a stated number of issues (1 year) and start with the next available issue after receipt of payment.
Once payment is received, subscriber gets immediate online access to all of the previous year’s restricted content. When a subscription expires or is terminated, access becomes limited to only those issues that are available to the general public.
GUARANTEE: If a subscription is terminated prior to expire, a refund will be made for all unfulfilled issues upon request. Please allow up to four weeks for delivery of refund.
Interlibrary Loan - Licensee may supply single copies of articles from American Family Physician and FPM to authorized users of another library by post, facsimile, or digital transmission to fulfill requests for Interlibrary Loan ("ILL"), provided such use is in accordance with applicable copyright law and Licensee's ILL procedures.
Institutional usage stats (page views) are available upon request. Online access must be IP authenticated in order to be tracked.
Online access is via IP authentication. When submitting an access issue, please provide a list of the IP addresses that should be on file for your organization and a screen capture of the access issue.
Institutional admin accounts are not supported at this time. We are happy to provide usage stats, update IP addresses, or provide other account services upon request.
Questions about institutional subscriptions? Contact your subscription agent or the AAFP Member Resource Center at (800) 274-2237, or email firstname.lastname@example.org.