• FP Essentials Subscription Terms and Policies

    • Subscriptions, including those for institutions, are for a stated number of editions (1 or 2 years). Print subscriptions start with the next available print edition after payment is processed. 
    • Once payment is received, subscriber gets immediate online access to current edition. When a subscription expires or is terminated, access becomes limited to only those editions included in paid subscription. Access is no longer available within the app.
    • GUARANTEE: If a subscription is terminated prior to expire, a refund will be made for all unfulfilled editions upon request. Please allow up to four weeks for delivery of refund.
    • Get details on copyright and permission requests.

    Payment

    • Subscriptions must be prepaid in full before being activated.
    • Print subscriptions begin with the next available edition after receipt of payment.
    • Back-starts for print copies and "grace period" online access for online subscribers are not available. (Prior online editions are available for purchase.)
    • Subscriptions to FP Essentials outside the U.S. must be paid in U.S. currency; checks made payable to “AAFP”; and written on a U.S. bank.
    • Payment remit address: AAFP, Attn: Journal Subscriptions, 11400 Tomahawk Creek Parkway, Leawood, KS 66211.
    • Subscribers outside the U.S. are liable for value added or similar tax or charges in addition to the subscription fee.
    • Residents of Kansas must add 9.1% sales tax.
    • Refunds will be issued for cancelled subscriptions; credits are not available. 

    Claims

    • Claims for missing or damaged back editions are limited to the previous 2 months.
    • Missing editions claimed outside the specified time periods may be purchased in online format, at the published per-edition rates. See FP Essentials back editions.

    Agency Discounts

    • 5% for renewal and new subscriptions.

    Usage Stats

    • Institutional usage stats (page views) are available upon request. Online access must be IP authenticated in order to be tracked.

    Online Access

    • Online access for residency programs and institutions is via IP authentication. When submitting an access issue, please provide a list of the IP addresses that should be on file for your organization and a screen capture of the access issue.
    • An email address is required for individual subscribers to access online editions.
    • Individual subscribers can learn more about edition access within the app here

    Admin Accounts

    • Institutional admin accounts are not supported at this time. We are happy to provide usage stats, update IP addresses, or provide other account services upon request.

    Questions

    • Questions about residency program or institutional subscriptions? Contact your subscription agent or the AAFP Member Resource Center at (800) 274-2237 or aafp@aafp.org.