Subscriptions, including those for institutions, are for a stated number of editions (1 year). Print subscriptions start with the next available print edition after payment is processed.
Once payment is received, subscriber gets immediate online access to current edition. When a subscription expires or is terminated, access becomes limited to only those editions included in paid subscription. Access is no longer available within the app.
GUARANTEE: If a subscription is terminated prior to expire, a refund will be made for all unfulfilled editions upon request. Please allow up to four weeks for delivery of refund.
Subscribers outside the U.S. are liable for value added or similar tax or charges in addition to the subscription fee.
Residents of Kansas must add 9.1% sales tax.
Refunds will be issued for cancelled subscriptions; credits are not available.
Claims for missing or damaged back editions are limited to the previous 2 months.
Missing editions claimed outside the specified time periods may be purchased in online format, at the published per-edition rates. See FP Essentialsback editions.
5% for renewal and new subscriptions.
Institutional usage stats (page views) are available upon request. Online access must be IP authenticated in order to be tracked.
Online access for residency programs and institutions is via IP authentication. When submitting an access issue, please provide a list of the IP addresses that should be on file for your organization and a screen capture of the access issue.
An email address is required for individual subscribers to access online editions.
Individual subscribers can learn more about edition access within the app here.
Institutional admin accounts are not supported at this time. We are happy to provide usage stats, update IP addresses, or provide other account services upon request.
Questions about residency program or institutional subscriptions? Contact your subscription agent or the AAFP Member Resource Center at (800) 274-2237 or firstname.lastname@example.org.