Does your electronic health record system (EHR) drive you to distraction? Or is it the best thing since the electric bread slicer? However you feel about it, you could help thousands of your colleagues by completing FPM's easy-to-take survey. Your input is particularly important now, when the promise of government stimulus funding for health information technology (HIT) is leading more and more physicians to consider taking the plunge. You can help them avoid mistakes – perhaps the same ones you made along the way. We will publish product-specific results in an upcoming issue of FPM.
About the survey
The user-satisfaction survey is open to AAFP members who use commercial EHRs. We encourage all such members to respond; the more who respond, the more EHR systems we'll be able to report on and the more complete the report will be.
But I took the survey last time. Our last satisfaction survey was fielded two years ago, and things change quickly in HIT. Your system has probably been upgraded and (who knows?) your opinion may have been downgraded in the past two years. Things are different now. We need to hear from you.
But my partner is taking the survey. If you and your partner are like most family physicians, you don't agree on everything. Your opinion counts. We need to hear from you – and the rest of your partners too. If there are six of you, you probably have six different opinions of the system you use. Please spread the word.
But I'm not computer savvy. We need to hear from all segments of the membership, not just the enthusiasts. We need to hear from you.
But I just hate our EHR. Then don't you think it's important to tell colleagues who might be on the point of buying it? We really need to hear from you.
What's in it for you
Even though the survey takes only five minutes or so to complete, we know your time is in short supply. We aim to make it a productive five minutes.
First, of course, your response will help many of your fellow family physicians. It will also provide feedback to vendors that spurs improvements in EHR technology – perhaps even in the EHR you use.
Taking the survey
To make responding as convenient as possible, we are publishing the survey instrument both in the print issue of FPM and online through the FPM Web site. The easiest way to submit a survey is to go online. Just select your answer choices, click “Submit,” and you're done. Alternatively, you can
, complete it by hand, and fax the results to us at 913-906-6010. Be sure to respond by July 31, 2009. Your colleagues will thank you.