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Fam Pract Manag. 2013;20(3):11

The article “Envisioning New Roles for Medical Assistants: Strategies From Patient-Centered Medical Homes” [March/April 2013] mentions using a team-based approach, empowering medical assistants and nurses, and creating computer-based reminders of needed chronic care and preventive care. These may be buzzwords of the “new” family medicine practice, but this approach works. My office has been implementing these practices, and our performance measures have improved, and we have consistently captured meaningful-use dollars and other incentives that are out there. These bonuses account for 25 percent of our revenue. I suggest that everyone should embrace these changes.

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