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“I see you have a list of questions. Let's look at it together.” Or: “Do you have a list of what you want to talk about today?”
“I would like to cover as much as we can from your list, but I also want to take a few minutes to talk about your [diabetes, cholesterol, etc.].” Or: “You have a lot on your list. Let's look at it together and decide on the three most important issues for today. We can schedule a follow-up appointment to discuss the remaining issues.”
“Let's make sure we are on the same page. We are going to cover these three issues today … correct?” Or: “Are you okay with our plan for today's visit? I want to make sure that we are covering the most important issues.”
“Is there something else you would like to discuss today?”
"Since we were unable to finish talking about all the items on your list today, let's schedule another visit.”
Read the full FPM article: What Should You Do When Your Patient Brings a List?
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