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Four tips for maintaining patient relationships despite COVID-19

Fragmentation of care was already making it harder to maintain close ties with patients. Now a viral pandemic has many reluctant to come for office visits. Here are four ways to stay connected.

Family Practice Management : FPM

Create an orientation checklist to integrate a new colleague

The sooner new physicians get settled, the sooner they will be able to lighten your workload. Try this sample orientation checklist.

Family Practice Management : FPM


FPM is the AAFP’s indexed, peer-reviewed, practice improvement journal, offering practical ideas for improving practice, enhancing the patient experience, and developing a rewarding career.

Family Practice Management : FPM

COVID-19 spurs CMS to delay mandatory use of new noncoverage form

The Centers for Medicare and Medicaid Services announced last week it will delay a rule requiring physicians to use a new version of its Advance Beneficiary Notice of Noncoverage form.

Family Practice Management : FPM

Will Medicare give you a pay bump next year? Check your MIPS score

Physicians and practices can now access their 2019 Merit-based Incentive Payment System feedback and final score through the Quality Payment Program website.

Family Practice Management : FPM

Medicare taking comments on 2021 physician payment proposals

The changes are a mix of good news and bad news for family physicians, but taken as a whole CMS estimates they will result in a 13% increase in family physicians’ Medicare allowed charges in 2021.

Family Practice Management : FPM

Medicare unveils influenza vaccine payment allowances for 2020-2021 flu season

The allowances range from about $10 to about $60.

Family Practice Management : FPM

Coding & Documentation - Jul-Aug 2020 -- FPM

Aug 1, 2020 - Lab tests requiring modifier QW | Newborn: new patient or not? | Shared services for new patients | Coding sex-specific services for transgender patients | Pacemaker due to sick sinus syndrome

Family Practice Management : Coding & Documentation

Ten EHR Strategies for Efficient Documentation -- FPM

Aug 1, 2020 - Applying even one of these 10 strategies can help you reduce frustration, improve productivity, and get home earlier.

Family Practice Management : Articles

Transitioning to Direct Primary Care -- FPM

Aug 1, 2020 - Imagine practicing medicine without all the administrative burdens related to billing insurance. Here’s how one physician made the switch.

Family Practice Management : Articles

Ten Tips for Cultivating Patience During Uncertain Times -- FPM

Aug 1, 2020 - It’s easy to feel impatient with ourselves and others these days. But research suggests impatience can be bad for our health. Here’s a better way to respond.

Family Practice Management : The Last Word

Developing Your Professional Career Plan -- FPM

Aug 1, 2020 - The key to a fulfilling career is to know what’s important to you - from your mission, identity, and direction to family, fun, and finances - and then pursue that.

Family Practice Management : Articles

Understanding Value-Based Payment: A Primer for Family Physicians -- FPM

Aug 1, 2020 - Public and private payers are transitioning away from fee-for-service and emphasizing value-based payment models. This supplement from the American Academy of Family Physicians describes what you need to know about the transition and how it may affect you and your practice.

Family Practice Management : Articles

Two Habits of a Healthy Team: Managing Conflict and Practicing Gratitude -- FPM

Aug 1, 2020 - Most teams try to avoid conflict, yet can’t stop focusing on the negative. Healthy teams do the opposite.

Family Practice Management : Articles

Maintaining Patient Relationships in the Age of Hospitalists, Urgent Care, and a ...

Aug 1, 2020 - It was already difficult to get enough face-to-face time with patients before COVID-19 hit. Bonding with them now takes even more effort.

Family Practice Management : From the Editor

Increasing Pneumococcal Immunization Rates -- FPM

Aug 1, 2020 - This supplement from the American Academy of Family Physicians shares learnings from state chapter quality improvement initiatives designed to increase adult pneumococcal vaccination rates. The project was supported by a grant from Pfizer Independent Grants for Learning and Change.

Family Practice Management : Articles

Practice Pearls - Jul-Aug 2020 -- FPM

Aug 1, 2020 - Use EHR sticky notes to connect with patients personally | Talking your team through a crisis | Get credit for pre- and post-exam work

Family Practice Management : Practice Pearls

CMS and CDC release guidance on counseling patients tested for COVID-19

Counseling patients about the importance of isolating, in particular, can help reduce transmission of the illness.

Family Practice Management : FPM

Two strategies to keep healthy teams healthy and get dysfunctional teams functioning

TCOVID-19, financial struggles, racial injustice, civil unrest — these are stressful times. If your team has navigated them successfully so far, establishing these two habits can help keep it on track. If your team is falling into backbiting and dysfunction, they can help you turn ...

Family Practice Management : FPM

Transitional care management coding requirements

The CPT codes for TCM require one face-to-face visit, certain non-face-to-face services, and medication reconciliation and management during the 30-day service period.

Family Practice Management : FPM

Three steps to improve preventive service utilization during the COVID-19 pandemic

Patients are deferring routine office visits for chronic disease management and preventive services out of concern for their safety during COVID-19. But these visits are important, especially for patients with conditions that require close monitoring, or those who are due for ...

Family Practice Management : FPM

Considering direct primary care? Here are five tips to get started

Interest in DPC was growing even before the pandemic took a chunk out of fee-for-service revenues. If you’re among those interested in the model, here are five tips for making the switch.

Family Practice Management : FPM

Check your QPP participation status with updated CMS tool

The Centers for Medicare and Medicaid Services updated its Quality Payment Program Participation Status Tool based on new data.

Family Practice Management : FPM

HHS extends application deadline for Medicaid/CHIP Provider Relief Fund

The U.S. Department of Health and Human Services has extended the Medicaid/CHIP Provider Relief Fund distribution provider application deadline.

Family Practice Management : FPM

Six EHR documentation tips to save you time

To reduce your work after clinic, consider ways to make the documentation process more efficient so that you can complete most (if not all) of this work during the visit. Here are six tips to get started.

Family Practice Management : FPM

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