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Jan 1999 Table of Contents

Features

Is There a Physician Union in Your Future?

Nine Keys to Better Recruiting

Strengthening Relationships With Your Patients

Getting Patients Off Hold and Online

Measuring Patient Satisfaction: How to Do It and Why to Bother

How Does Your Practice Sound on the Phone?

Why I Fired My Family Doctor

FPM Articles on Patient Relations

Departments

Editor's Page

Redesigned With You in Mind

Editorial

Tools for Today's Family Physician: The FPM Curriculum

Getting Paid

Three New Year's Resolutions From Medicare

Improving Patient Care

Are Your Patients Getting the Preventive Services They Need?

Computers

Make Your Presentations More Powerful

MEDLINE

Salaried FP

Medalia: Why We Unionized

Balancing Act

Six Ways to Make Play a Priority

Coding & Documentation

Coding Fractional Units of ServiceDocumenting Medical Necessity for TestsCoding Tests for Therapeutic LevelsSubstitutions for Bulleted Exam ElementsSame-Day Annual Exam and Flex SigConsultation vs. ED VisitCoding Telephone CallsCoding a Sports PhysicalCoding a Test's Professional Component

Ask FPM

Medicaid and "Teaching Physician" RulesPCPs and Stark IIWho Can Sign Your Prescriptions?Tracking ED Use

Practice Diary

E-mailOld ChartsHands OnStaff AppreciationOffice Aesthetics

Monitor

Y2K Update: Millennium Bug Isn't Just HCFA's ProblemHMO Lets Doctors Choose Referral PhysiciansFP Stats: A Matter of TrustGroups Call for Patient Privacy ImprovementsNational Health Care Spending Slows ... With Help From Medicare, MedicaidPhysicians Fare Well, Despite Managed CareFour Family Physicians Go to Washington

Letters

Managed Care vs. MSAs

On MDs and DOs

Dubious Comfort From Medicare

Patient Education

Into the Wilds of the Web

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