Jan 1999

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Features

Is There a Physician Union in Your Future?

Nine Keys to Better Recruiting

Strengthening Relationships With Your Patients

Getting Patients Off Hold and Online

Measuring Patient Satisfaction: How to Do It and Why to Bother

How Does Your Practice Sound on the Phone?

Why I Fired My Family Doctor

FPM Articles on Patient Relations

Departments

Editor's Page

Redesigned With You in Mind
Robert L. Edsall

Editorial

Tools for Today's Family Physician: The FPM Curriculum
Marc L. Rivo

Getting Paid

Three New Year's Resolutions From Medicare
Kent J. Moore

Improving Patient Care

Are Your Patients Getting the Preventive Services They Need?
L. Casey Chosewood

Computers

Make Your Presentations More Powerful
Thomas G. Savel

MEDLINE
David C. Kibbe

Salaried FP

Medalia: Why We Unionized
James D. Vandermeer

Balancing Act

Six Ways to Make Play a Priority
Pamela J. Vaccaro

Coding & Documentation

Coding Fractional Units of ServiceDocumenting Medical Necessity for TestsCoding Tests for Therapeutic LevelsSubstitutions for Bulleted Exam ElementsSame-Day Annual Exam and Flex SigConsultation vs. ED VisitCoding Telephone CallsCoding a Sports PhysicalCoding a Test's Professional Component

Ask FPM

Medicaid and "Teaching Physician" RulesPCPs and Stark IIWho Can Sign Your Prescriptions?Tracking ED Use

Practice Diary

E-mailOld ChartsHands OnStaff AppreciationOffice Aesthetics

Monitor

Y2K Update: Millennium Bug Isn't Just HCFA's ProblemHMO Lets Doctors Choose Referral PhysiciansFP Stats: A Matter of TrustGroups Call for Patient Privacy ImprovementsNational Health Care Spending Slows ... With Help From Medicare, MedicaidPhysicians Fare Well, Despite Managed CareFour Family Physicians Go to Washington

Letters

Managed Care vs. MSAs

On MDs and DOs

Dubious Comfort From Medicare

Patient Education

Into the Wilds of the Web

About The CME Quiz

AAFP members and FPM subscribers can take the CME quiz online at http://www.aafp.org/fpmquiz.

Classifieds


Information From Industry