Mar 2004

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Features

Getting Rewards for Your Results: Pay-for-Performance Programs

How to Decide Whether to Buy New Medical Equipment

Fighting for Hospital Privileges

Departments

Editor's Page

Are Electronic Records Catching On?
Robert L. Edsall

Editorial

When Customer Service and Patient Care Collide
James L. Glazer ; Kimberly L. Merris

Getting Paid

Coding for Depression Without Getting Depressed
Kent J. Moore

Patient Education

Understanding Your Medical Bills
Kent J. Moore

Improving Patient Care

A Tool for Evaluating Hypertension
Mark H. Ebell

Computers

Communicating With Your Patients Online
Joseph E. Scherger

Balancing Act

Rediscovering the Paper Planner
Pamela J. Vaccaro

Coding & Documentation

Prolonged Services CodesCoding an "Interview" VisitPostcircumcision ServiceCasting & StrappingInitial or Subsequent Hospital Care?

Ask FPM

Equipment LeasesAnswering Machine MessagesSetting Up Your ChargesWaiting Room EntertainmentBusiness Associate AgreementsAdding Radiology to Your Practice

Practice Diary

One Thing Leads to Another...Locum Tenens II

Monitor

Survey Finds Veteran Physicians Generally DissatisfiedPhysicians Support Single-Payer System, Less Paperwork, Says SurveyCreating a Patient-Centered Culture in Your PracticeRe-evaluate Your MeetingsMedPAC Recommends a 2.5-Percent Update for Physicians in 2005

Letters

Preserving Family Medicine's Integrity

More Tips for Burnout Prevention

Family Medicine Residencies

About The CME Quiz

AAFP members and FPM subscribers can take the CME quiz online at http://www.aafp.org/fpmquiz.

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