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Mar, 2004 Table of Contents

Features

Getting Rewards for Your Results: Pay-for-Performance Programs

How to Decide Whether to Buy New Medical Equipment

The Cost of White Lies

Fighting for Hospital Privileges

Departments

Editor's Page

Are Electronic Records Catching On?

Editorial

When Customer Service and Patient Care Collide

Getting Paid

Coding for Depression Without Getting Depressed

Patient Education

Understanding Your Medical Bills

Improving Patient Care

A Tool for Evaluating Hypertension

Computers

Communicating With Your Patients Online

Balancing Act

Rediscovering the Paper Planner

Coding & Documentation

• Prolonged Services Codes • Coding an "Interview" Visit • Postcircumcision Service • Casting & Strapping • Initial or Subsequent Hospital Care?

Ask FPM

• Equipment Leases • Answering Machine Messages • Setting Up Your Charges • Waiting Room Entertainment • Business Associate Agreements • Adding Radiology to Your Practice

Practice Diary

• One Thing Leads to Another... • Locum Tenens II

Monitor

• Survey Finds Veteran Physicians Generally Dissatisfied • Physicians Support Single-Payer System, Less Paperwork, Says Survey • Creating a Patient-Centered Culture in Your Practice • Re-evaluate Your Meetings • MedPAC Recommends a 2.5-Percent Update for Physicians in 2005

Letters

Preserving Family Medicine's Integrity

More Tips for Burnout Prevention

Family Medicine Residencies

ABOUT THE CME QUIZ

AAFP members and FPM subscribers can take the CME quiz online at http://www.aafp.org/fpmquiz. Subscribers may instead return the answer card (included in the plastic issue wrap).

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