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The How-to Issue

illustrations

13 How to Say Goodbye to Medicare

With another payment cut looming, opting out of Medicare may be worth considering. PDF (PDF available)

18 How to See Your Practice Through Your Patients' Eyes

It's as simple as entering through the front door and taking a walk around your practice. PDF (PDF available)

23 How to Find Clinical Information Quickly at the Point of Care

You have one minute to identify the first-line therapy for a pregnant patient with tuberculosis. How will you find the answer? PDF (PDF available)

29 How to Fix a Flawed Process: The Four Rules of Work Design

Developed by Toyota but applicable to medical practices, these rules can transform the way you work. PDF (PDF available)

AAFP MEMBER BONUS SECTION

following page 12

This section is included in copies mailed to AAFP members and FPM paid subscribers. For more information, see http://www.aafp.org/fpm/bonuscontent.


A1 CME Quiz

Earn 4.5 CME credits.

A3 EHR Meltdown: How to Protect Your Patient Data

Do you think your electronic data is safe just because you have a backup plan in place? These authors found out how wrong that can be. PDF (PDF available)

DEPARTMENTS

8 from the editor

The 'Know-How' Special Issue

You expect practical advice from FPM - but this much?

9 opinion

A Multiple-Service Rule for E/M Services

A simple rule change could improve access and quality of care while reducing inequities between compensation for E/M services and for procedures.

12 letters

Patient communication and health literacy • Tracking follow-up care

35 Coding & Documentation

Diagnosis code order • When a review of systems isn't possible • New patient definition • Critical care and site of service

37 practice pearls

Completing FMLA paperwork for patients' family members • Test your telephone service • Print Medicaid prescriptions on low-cost paper • Use software to track chronic disease follow-up

42 the last word

How to Deliver Bad News

When a patient gets a "double whammy," deliver the bad news the way you would like to hear it.

2 CONTACT US

38 CLASSIFIEDS



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