During a system upgrade from Friday, Dec. 5, through Sunday, Dec. 7, the AAFP website, on-demand courses and CME purchases will be unavailable.

  • Questions After Completing an Application

    Once a credit application has been submitted, can I edit the application?

    Once a credit application is submitted, CME providers can only edit the marketing information and, if applicable, the location information from the application’s Activity Summary page that’s accessible through the CME Provider Dashboard. ALSO providers can edit the course coordinator and course director at any time. Providers can also send in additional information, such as slide decks, after an application has been submitted by using the +Send Additional Information button from the Activity Summary page.

    For any other changes, please notify the AAFP Credit System via email at cmecredit@aafp.org. It’s important to note that if the wrong credit application pathway is submitted, the CME provider will be asked to submit a new application on the correct pathway. 

    How do I find my invoice if I chose “Pay Later” when submitting the credit application?

    1.  Log in to your CME provider dashboard.
    2. Locate the activity you’re wanting to get the invoice for and click on the activity name within the dashboard. (This will open the Activity Summary page for the associated activity.)
    3. Once on the Activity Summary page, scroll down to the Payment History section.
    4. Click on the down arrow, or carrot, next to the invoice number.
    5. Click “View” next to Invoice/Receipt to download a PDF copy of your receipt or invoice.

    For an advanced pathway application, why won’t the system allow me to add more sessions?

    If you submitted an advanced pathway credit application for a medical journal, blended learning, or enduring material CME activity then you’re receiving this error message because you have exceeded the maximum number of credits you originally purchased. If you wish to add more credits to your CME activity application, then you will have to pay the difference in the next pricing tier in order to add more credits to your application. Please call the AAFP Credit System at (800) 274-2237 in order to pay the difference in review fees.

    Why is the AAFP Credit System asking me for additional information for my CME activity?

    At times, the AAFP Credit System needs additional information on credit applications in order to better understand content or ensure that the content in question aligns with the AAFP Credit System’s eligibility requirements.

    Please know these requests are part of our standard process and do not indicate that content is not eligible for credit. As always, we strongly encourage the use of the eligibility requirements as a guide when creating CME. Additionally, the decision tree is a good resource if it is unclear whether an activity is eligible for CME credit through the AAFP Credit System.

    My session/activity has been denied. What do I do next?

    There are three different options available to CME providers if one of their CME sessions or activities is denied:

    1.  The CME provider can move forward with the education without offering AAFP credit for that CME session/activity.
    2.  The CME provider can appeal the credit determination.
    3.  CME provider can revise the content to meet our eligibility requirements to make it eligible. Note, this option is only available if the activity/session has not already occurred. This type of change would constitute a re-review fee of $125. 

    How can I market my CME activity once it's approved for AAFP CME credit?

    After an activity receives official AAFP credit approval, "Save the Date" announcements and the AAFP CME credit seal may be used to indicate that the activity was approved for AAFP credit without using the full, official AAFP credit statement. Marketing options are listed below. 

    • Market your AAFP approved CME activity for free on the Search All AAFP Certified CME page for more than 128,300 AAFP members to review. In a 2018 survey, 80% of members surveyed responded that this is the #1 search tool they use to find CME.
    • AFP Journal Advertising: To pay to advertise your AAFP approved CME activity in the journal American Family Physician, please contact publisher Darren Sextro at dsextro@aafp.org or (913) 906-6279. To be added to our list for marketing opportunities for your AAFP approved CME activities, please share your contact information here.
    • Satellite CME Symposium at the Family Medicine Experience (FMX). Access the online media kit to maximize your investment, increase brand visibility, and drive attendees to your event with these high-yield sponsorship and advertising opportunities.
    • AAFP Mailing List: You may purchase access to the AAFP member mailing lists for advertising purposes.

    How does an AAFP member (or anyone else) learn about my AAFP-approved activity?

    Family physicians or others seeking CME credit activities can search our Search All AAFP Certified CME page. You have the option to allow your CME activity to be visible on this page for free, which would allow our more than 128,300 members to view it when searching for activities to attend. Your marketing description of the activity that is included in the application for AAFP CME credit will be listed on the website and can impact how learners are able to find it. 

    How long do we have to keep documentation about a CME activity on file?

    The AAFP requires the CME provider to retain all documentation associated with the CME activity for at least three years after the activity ends. It is recommended to retain evidence of learner participation for up to ten years in the event a learner is audited by a medical regulator.