May/June 2016

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Features

Understanding the New 60-Day Overpayment Rule

Seven Principles for Improving Service and Patient Satisfaction

Encouraging Children’s Literacy in Your Practice

Improving Blood Pressure Control With Strategic Workflows

Four Coding and Payment Opportunities You Might Be Missing

Departments

From the Editor

Does High Patient Satisfaction Mean High Quality of Care ?
Kenneth G. Adler

Employed Practice

Maximizing Your Medical Assistant's Role
R. Scott Eden

Practice Pearls

Change your phone message to reduce ER visitsStandardize vaccine storage for efficiency and termperature controlTexting patients and complying with HIPAA

Coding & Documentation

New-patient documentation requirementsProlonged clinical staff servicesIncident-to diagnostic testing

The Last Word

Physician Burnout and the Other Reversible Diastolic Dysfunction
Jamie Osborn

About the CME Quiz

AAFP members and FPM subscribers can take the CME quiz online at http://www.aafp.org/fpmquiz.

Disclosure

All editors and editorial advisory board members in a position to control content for this activity, FPM journal, are required to disclose any relevant financial relationships. View disclosures.

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