« Five steps to set up... | Main | Ten tips for cultiva... »

Monday May 18, 2020

Four algorithms that answer key questions about COVID-19

1. What kind of virtual visit is this?

This algorithm provides a quick way to tell whether a virtual visit is considered a telehealth visit, e-visit, virtual check-in, or telephone E/M visit — and which code to assign for reimbursement.

2. When can COVID-19 patients discontinue home isolation and return to work?

This algorithm (technically, three algorithms) explains the CDC’s advice for discontinuing home isolation, which depends on whether the patient is symptomatic or asymptomatic and whether testing is available.

3. What should the workflow look like for scheduling or rescheduling patient appointments during COVID-19?

This algorithm explains which patients should be scheduled for a virtual visit, scheduled for an office visit (and how soon), instructed to self-treat at home, or sent to the emergency department.

4. What staffing strategy should practices adopt during COVID-19, particularly if a staff member becomes infected?

This algorithm explains the tactics practices should take depending on which stage they are in: prevention (lessen the risk of exposure), exposure (lessen the chance of infection), infected (mitigate the spread of infection), or crisis (close the office due to critical mass of staff or providers infected; manage patients remotely or via other providers).

Insightful, quick-read tips delivered straight to your inbox

Sign up to receive FPM's free, weekly e-newsletter, "Quick Tips & Insights," filled with practical, peer-reviewed advice you can put to work right now to improve patient care, streamline your day, get properly reimbursed, and improve career satisfaction.

Posted at 09:00AM May 18, 2020 by FPM Editors

« Five steps to set up... | Main | Ten tips for cultiva... »






The views expressed here do not necessarily reflect the opinions of the AAFP. All comments are moderated and will be removed if they violate our Terms of Use.