To improve efficiency and clarify visit expectations, Dr. Sumana Reddy’s practice in Salinas, Calif., creates an annual visit plan with each patient. They group together chronic illnesses, preventive care exams, and so on, and specify a visit frequency for each category based on the patient’s needs. Here's an example:
Annual Visit Plan
“We tell patients that this plan assumes their conditions are stable and well-controlled and that, if they develop any additional complaints or new needs, they should schedule a separate appointment,” Reddy says. “Physicians typically do this kind of planning internally, but we have rarely made it transparent for the patient and our staff. We give the patient a copy of this plan and put an alert on the chart so the patient knows what to expect at visits and team members can help schedule visits ahead of time.”
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