Articles
Is There a Physician Union in Your Future?
By joining forces with unions, some family physicians are hoping to overcome the unrealistic demands of managed care.
Nine Keys to Better Recruiting
You'll get professional results with the author's time-tested tips.
Strengthening Relationships With Your Patients
You know many of your patients by name. You are concerned about their total health and well-being. And you've earned their trust and respect.
Getting Patients Off Hold and Online
Using e-mail and the Web to connect with patients may sound like a hassle, but it can make patients' lives easier — and yours, too.
Measuring Patient Satisfaction: How to Do It and Why to Bother
A well-designed survey can help you improve your practice. The key? ‘Keep it simple,’ and act on what you learn.
How Does Your Practice Sound on the Phone?
Many patients derive their impression of your practice from telephone contacts. Here are tips for doing a better job.
Why I Fired My Family Doctor
This patient's experience teaches lessons that at least one FP apparently hasn't learned.
FPM Articles on Patient Relations
For tips on conducting efficient office visits, enhancing physician-patient communications and more, look to the archives of Family Practice Management.
From the Editor
Redesigned With You in Mind
If you have already read or flipped through this fifth-anniversary issue, you'll see that the changes announced on the cover are more than cover deep. We haven't just redesigned FPM; we've stripped it down and rebuilt it.
Opinion
Tools for Today's Family Physician: The FPM Curriculum
The AAFP launched Family Practice Management during the 1993 debate over national health care reform, giving it the mission of helping family physicians adapt to changing times. At the time, perhaps not everyone recognized its importance. Some family physicians yet untouched by…
Letters
Getting Paid
Three New Year's Resolutions From Medicare
When it comes to updates from HCFA, two pieces of good news out of three isn't bad.
Coding & Documentation
Coding and Documentation
Coding fractional units of service | Documenting medical necessity for tests | Coding tests for therapeutic levels | Substitutions for bulleted exam elements | Same-day annual exam and flex sig | Consultation vs. ED visit | Coding telephone calls | Coding a sports physical…
Monitor
Monitor
Y2K update: Millennium bug isn't just HCFA's problem | HMO lets doctors choose referral physicians | A matter of trust | Groups call for patient privacy improvements | National health care spending slows ... | Physicians fare well, despite managed care | Four family physicians…
Practice Diary
Practice Diary
E-mail | Old charts | Hands on | Staff appreciation | Office aesthetics
Ask FPM
Ask FPM
Medicaid and “teaching physician” rules | PCPs and Stark II | Who can sign your prescriptions? | Tracking ED use
Improving Patient Care
Are Your Patients Getting the Preventive Services They Need?
Preventive services are an important part of primary care. Few physicians would dispute that. But if someone were to ask you today how well your practice is performing in the area of preventive care, what would you say? Do you know for certain that your patients are getting the…
Computers
Make Your Presentations More Powerful
Traditional slides and overheads just don't grab attention like a computerized presentation can.
Our Featured Web Site: MEDLINE
Since June 1997, the National Library of Medicine (NLM) has made its MEDLINE database —more than 9 million references to articles published in 3,800 biomedical journals —available free of charge on the World Wide Web. And with MEDLINE online, searching the medical literature…
Salaried FP
Medalia: Why We Unionized
The physicians of this health system saw organizing as the only way to make their voices heard.
Balancing Act
Six Ways to Make Play a Priority
What on earth ever made you think that all work and no play was any way to live?
