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NOVEMBER / DECEMBER 1999

Articles

You Can't Always Get What You Want … But Sometimes You Can

James M. Giovino

If you've ever signed a bad contract or paid sticker price for a new car, these negotiation principles may save you from another rotten deal.

Using Standardized Admit Orders to Improve Inpatient Care

Brandi White

At 2 a.m., would you know the correct dose of acetylcysteine for an acetaminophen overdose?

What Does Walt Disney Know About Patient Satisfaction?

Marc G. Mertz

Retaining patients and attracting new ones can be a walk in the park if you concentrate on the two areas patients say matter most: your front-office staff and your office environment.

Disintegration: How Employed Doctors Are Landing on Their Feet

Martha C. Collins

As integrated organizations come apart, family physicians are finding a variety of ways to bail out.

From the Editor

Smaller Is Looking Better

Robert L. Edsall

While HMOs may not be on the ropes, the House passage of the Norwood- Dingell bill has at least rung their chimes with a punishing left to the jaw. The fact that the House-Senate Conference Committee probably won't have a crushing right to follow it up with doesn't affect the…

Letters

Getting Paid

When to Bill for a Consultation

Kent J. Moore

These tips will help you understand Medicare's rules for reimbursement, allowing you to better influence your income.

Identifying Patterns of Over- and Undercoding

George E. Kikano, Jason Chao, Robin S. Gotler, Kurt C. Stange

Recent research shows the common situations under which family physicians tend to code too high and too low.

Coding & Documentation

Coding and Documentation

Kent J. Moore

Diagnostic tests and an office visit | Peak flow and an office visit | Coding multiple simultaneous determinations | Diagnosis code for ADD | Global surgical service exclusions | Chronic conditions and prevention in one exam

Monitor

Monitor

HCFA delays making ICD-9 changes | E/M documentation guidelines still on HCFA's back burner | Physicians working harder to maintain income levels | Y2K Update: Medicare contractors, providers still generally unprepared | AMA union won't support strikes | Teens seeking STD…

Improving Patient Care

Building a Patient Registry From the Ground Up

Brandi White

By identifying your patients by condition, you can be more proactive in getting them the care they need.

Practice Diary

Practice Diary

Sanford J. Brown

Patient compliance | A picture is worth … | The doctor-patient relationship

Computers

Avoiding Common Pitfalls in Selecting an EMR System

Brian Stello, Eileen M. Charlton

Sure the demo version is wonderful, but how can you tell what the program is really like?

Ask FPM

Ask FPM

Kent J. Moore, James B. Wieland, Alice G. Gosfield

Compensation plans, the IRS and Stark laws | The physician-patient relationship | Transcribing encounter notes

Salaried FP

A Team Approach to Reducing a Financial Deficit

Glen R. Couchman, Don B. Cauthen, Samuel N. Forjuoh, Janine C. Edwards

Leaders in this multispecialty group enlisted physicians to help find solutions to their institution's financial problems.

Balancing Act

Do the Holidays Leave You Feeling Snowed Under?

Pamela J. Vaccaro

We've got seven tips that will help you take some stress out of the season.

Resources

CME Quiz (AAFP members and print subscribers only)

Disclosure: All editors and editorial advisory board members in a position to control content for this activity, FPM journal, are required to disclose any relevant financial relationships. View disclosures.

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