Articles
Virtual Office Visits: A Reachable and Reimbursable Innovation
They're convenient, they're efficient, and for a growing number of physicians, they pay.
Are Your Patients Ready for Electronic Communication?
This simple survey will help you gauge patients' ability to interact with your practice via the Internet.
Recruiting and Retaining the Right Physicians
Your practice can hire the best candidates by knowing its needs and anticipating theirs.
Coding Flu Shots: Immunize Against Lost Revenue
Make this hectic time of year a little smoother by reminding yourself and your staff how to code flu shots.
From the Editor
Let Your Ideas Shine: The 2008 Reader Challenge
Got a good idea? Don't hide it under a bushel.
Opinion
Rebuilding Family Medicine From the Foundation Up
The mere fact that we talk about “access to care” is a sign of serious illness in the health care system.
Letters
News & Trends
NEWS & TRENDS
Insurer to pay $12 million to settle claims-related complaints | Companies make unhealthy employees pay | More physicians move to mid-sized practices
Coding & Documentation
CODING & DOCUMENTATION
Determining the chief complaint | Biopsy vs. excision | Billing for a hospital discharge | Follow-up visits and global periods | Swing bed care | E/M visit + vaccination | Assessment after a car accident | Billing for teaching rounds
Practice Pearls
PRACTICE PEARLS
Manage expectations and waiting time | Note pronunciation of patient names | Understand lease terms | Offering vaccines in your office | Create a clear objective for your employees | Develop a clear policy on personal computer use | Keep good staff members on board
The Last Word
Moving Beyond “Noncompliance”
When we focus on our own agenda rather than our patient's, we too can become noncompliant.
